Vp - Operations -Southeast Region
CurrentIn this position, my area of responsibility is the oversight of the TPA operations for the Southeast Region of CoreSource, which includes offices in Charlotte, NC and Little Rock, AK. Operations includes Claims Processing, Customer Service, Eligibility, Plan Services, QA, Reinsurance Claim Filing and Training. My responsibilities include the successful implementation, and ongoing administration, of a Client's benefit programs after the point of sale, and successful implementation of new products and services for existing clients. Client satisfaction, in the area of my oversight, plays a huge part in the retention of those Clients.