Patrick Dragon Email and Phone Number
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Patrick Dragon personal email
Patrick Dragon phone numbers
Patrick Dragon is a Customer Success Manager at Act-On Software, Inc.. He possess expertise in marketing, advertising, social media, event planning, branding and identity and 18 more skills. Colleagues describe him as "Patrick was great to work with as a coworker, and is clearly equally great to work with for customers of his! He is empathetic, pleasant, and a clear communicator, and able to put on a variety of hats when the occasion suits, from matters of project management to sales and contracting to general problem-solving. You know you're in good hands when you bring an issue to him, because he has the conscientiousness, smarts and resourcefulness to get you what you need.", "Patrick is diligent, detail-oriented, smart and always putting his clients first. Not only is he committed to his clients, but he is committed to his team and helping them grow. Working with Patrick is always a joyous experience, filled with hard work, support, and laughter. Thanks for being such a great guy, Pat!", and "Patrick's ability to synthesize our brand's needs and data into actionable and impactful strategy made all the difference. I felt 100% comfortable putting our goals in his hands. He quickly took our direction and got to work creating on-brand automations and workflows that freed me up to focus on other projects internally. He is a technical whiz and understands how to bridge the gap between concept and execution."
Act-On Software, Inc.
View- Website:
- act-on.com
- Employees:
- 216
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Customer Success ManagerAct-On Software, Inc.Denver, Co, Us
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Senior Account ManagerAct-On Software Apr 2024 - PresentPortland, Oregon, Us
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Customer Success ManagerAct-On Software Jan 2022 - Apr 2024Portland, Oregon, UsAs a Customer Success Manager with Act-On, I am a results-driven professional with a track record of delivering exceptional customer experience and driving business growth. With over [insert number of years] years of experience in customer success management, I am passionate about collaborating with customers to understand their unique needs and ensuring that they achieve their desired outcomes.My expertise in Act-On's marketing automation platform has enabled me to provide tailored solutions to customers and drive increased adoption and usage. I excel at building long-term relationships with customers, leveraging my strong communication and interpersonal skills to understand their goals and objectives and provide strategic guidance and support.In my current role, I have led successful onboarding and adoption programs for enterprise-level clients, resulting in increased user engagement and retention rates. Additionally, I have a proven ability to manage escalations and difficult customer situations, always ensuring that the customer's needs are met with a sense of urgency and professionalism.
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Onboarding Client Success ManagerAscent360 Sep 2021 - Jan 2022Golden, Co, Us -
Client Success ManagerAscent360 Mar 2021 - Sep 2021Golden, Co, Us- Passionate about customer success and am a trusted advisor for dozens of clients.- Responsible for devising strategies to help increase email revenue for customers through the Ascent360 customer database platform.- Provide assistance with onboarding new clients so they are set up for success. Continually provide proactive strategic advice and guidance, respond to client questions in a timely manner, and provide best practices to ensure clients are achieving their business goals.
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Client Success SpecialistAscent360 Nov 2019 - Mar 2021Golden, Co, Us
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Site DirectorFoothills Park & Recreation District Aug 2017 - Nov 2019Littleton, Co, Us• Maintain a high standard of daily operations of programs to help generate more than $1.7 million in gross revenue. Programs I direct have grown nearly 180% during my tenure while staying under budget for two consecutive years. • Develop customer relationships that achieve successful onboarding, account management, and identification of growth opportunities.• Compose client-facing marketing materials to grow enrollment in programs with both new and existing customers using a CRM database. • Solve customer issues by collaborating across organizational functions to problem solve and continue the lifespan of client relationships.• Supervise, train, and coordinate hiring of dynamic team members through evaluations, coaching, and problem-solving. -
Recreational Therapy SpecialistNational Sports Center For The Disabled May 2017 - Aug 2017• Managed projects through all stages of adaptive sports programs lifecycles from initiation through implementation through evaluation.• Established and grew relationships with clients, their families, and team members to engage everyone and increase overall program usage.• Daily projects I managed with a high standard of preparation, adaptability, and safety included: therapeutic horseback riding camps, backpacking trips, whitewater rafting daytrips, rock climbing, camping and more.
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Recreation ProgrammerPortland, Me Recreation Department Jun 2015 - May 2017Portland, Maine, Us• Developed programming and marketing efforts of the municipal recreation department for the largest recreation department in Maine.• Coordinated events and programs for a diverse community, including supervising before & after school programs, leading community engagement events, and operating sports leagues. • Managed sports leagues for adults and youth including: training coaches, refereeing, facility maintenance, enrollment and billing, and more. -
Sales Support CoordinatorFastenal Sep 2014 - Mar 2015Winona, Mn, Us• Acted as a first point of contact for new and returning clients looking to purchase or be trained in Fastenal’s services.• Supported operations of industrial supply sales in a fast-paced sales-focused environment across a diverse range of industries.• Developed new sales and distribution opportunities through in-person authentic relationships.• Quickly developed expertise in Fastenal’s database operations managing hundreds of thousands of industrial products. -
Marketing InternshipGallagher Real Estate Jan 2014 - May 2014* Developed multi-channel marketing efforts for commercial and private real estate and property management.* Assisted in preparing documents such as purchase agreements, closing statements and leases* Organized property showing schedules and accompanied agents to property tours* Reached out with mortgage associates, agents, and potential clients via phone calls and emails for business opportunities
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Account ExecutiveBig Business Solutions I 2014 - 2014* Developed prospect list of potential clients and generated sales from given territories* Won back or upgraded current clients* Provided account support for clients and developed additional leads
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Sales And Marketing InternThinkglobal Incorporated Sep 2013 - Dec 2013* Managed social media marketing projects from research through execution through evaluation* Pro-actively participated in team meetings and contributed to brainstorming and idea generation* Supported the CEO and marketing team with any tasks as assigned.
Patrick Dragon Skills
Patrick Dragon Education Details
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University Of Massachusetts At Amherst - Isenberg School Of ManagementMarketing -
University Of Southern MaineTheapeutic Recreation
Frequently Asked Questions about Patrick Dragon
What company does Patrick Dragon work for?
Patrick Dragon works for Act-On Software, Inc.
What is Patrick Dragon's role at the current company?
Patrick Dragon's current role is Customer Success Manager.
What is Patrick Dragon's email address?
Patrick Dragon's email address is pd****@****ass.edu
What is Patrick Dragon's direct phone number?
Patrick Dragon's direct phone number is +130340*****
What schools did Patrick Dragon attend?
Patrick Dragon attended University Of Massachusetts At Amherst - Isenberg School Of Management, University Of Southern Maine.
What are some of Patrick Dragon's interests?
Patrick Dragon has interest in Rock Climbing, Traveling, Competitive Sports, Reading, Mountain Biking.
What skills is Patrick Dragon known for?
Patrick Dragon has skills like Marketing, Advertising, Social Media, Event Planning, Branding And Identity, Information Technology, Marketing Strategy, Product Marketing, Email Marketing, Microsoft Office, Microsoft Word, Microsoft Excel.
Who are Patrick Dragon's colleagues?
Patrick Dragon's colleagues are Richard Lathrop, Julie S, Raj Babber, Rajib Ghosh, Ryan Ettinger, Jon Teargas, Dean Burkett.
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