Led the development of the group strategy for Tech foundations at ALDAR, aligning with Corporate Strategy goals.- Established a centralized Transformation Management Office to enhance processes and governance.- Implemented innovative technologies to drive digital transformation initiatives and achieve strategic objectives.- Implemented a standardised way of working for internal and external partners.- Started an Oracle Fusion implementation (Finance, HR and Procurement) with Oracle and Change Management partners and migration to Microsoft Azure services inc MACC agreement for the group.- Aligned on the migration to Agile DevOps, Data Foundations and Modern Workplace initiatives.

Business transformation—my greatest human adventure so far.I believe in leading with empathy, inspiring others, and building a culture of integrity. Together, we achieve meaningful impact through shared vision and purposeful action, delivering tangible results:- Empowered global teams of over 1,000 professionals, building a collaborative culture that aligned diverse talents with strategic objectives.- Migration of 13 countries from legacy SAP ECC & JDE to S/4HANA (inc Manufacturing), Implementation of Kinaxis, Data Foundations for AI/ML, Cloud Migrations, MDM and Coupa/Tax, FP&A solutions. - Oversaw budgets up to $500 million, prioritising responsible investments to fuel sustainable growth and innovation.- Coordinated operations across 176 countries, harmonising teams and processes to achieve global consistency while honouring local adaptability.- Transformed M&A deals into billions in net sales by thoughtfully integrating cultures, systems, and strategic goals.- Owned a €400m digital program portfolio encompassing 400+ initiatives, driving digital fluency and organisational scalability.- Supported a workforce of 12,500 FTEs across 12 manufacturing sites, cultivating an environment where people feel motivated, supported, and valued.

Senior responsibility for defining technical and corporate strategy, including communications.- Led program and PMO delivery across the organisation in a consulting capacity.- Focused on strategic global programs and C-Level/SVP transformation initiatives.- Managed globally dispersed suppliers and a team of about 20 resources.- Held full P&L accountability for over £20m, overseeing governance, risk, and quality assurance.- Developed business cases for various technology and operational initiatives.

Managed the technology stream during both the acquisitions of Worldpay by Vantiv and FIS as well as organisation and shared service centre implementations.- Built a global team of 1000, including offshoring/nearshoring, with responsibility for 7 suppliers and 40 direct reports.- Led strategic global programs and executive-level transformations, with complete P&L oversight for over £20m.- Responsible for PCI/GDPR compliance.- Managed the migration and upgrades of a 24/7 payment processing platform with zero downtime, overseeing program delivery organisation-wide.

Responsible for the successfully migrating the largest active subscriptions data file in the UK and all associated publishing Bureau activities- PgM within a combined publishing house, former assets of Origin Publishing and BBC Magazines- Full P&L remit managing programme governance, risk & quality assurance- Migration of 55 million + subscriber data records from legacy to SAP ERP including SAP FICO- Responsible for eCommerce and SAP integration with online sales in excess of £25m per annum- Integration with BACS and Cybersource for payment processing and financial reconciliation- Drove alignment of programme objectives with strategic architecture, procedures and deliverables - Successfully-led the transition of all subscriptions management & data to an outsourced landscape- Implementation of O365 and SharePoint between partners to dramatically boost efficiency- Set-up an outsourced contact centre in South Africa, supporting both voice & non-voice customers

Responsible for leading outsourcing of the IT services as part of a global outsourcing deal & initiative- Appointed to closely liaise with key stakeholders, along with 3rd parties Reckitt Benckiser and Infosys- Full P&L responsibility of circa £80m, managing programme governance and QA tollgate processes- Drove strategy definition for a portfolio of multiple interdependent Waterfall & Agile-based projects- Accountable for Global Programme Plan, including timelines, budgets, scope and dependencies - Global programme leadership – covering 66 countries, 297 locations & in excess 1000+ resources- Strong emphasis on risk management & risk mitigation, aligned to complex business requirements- Maintained programme compliance and quality through structured assurance processes & controls- Established a programme team to support 10+ work streams, including team mentoring & coaching- Successfully established O365 collaborative ways of working between partners, boosting efficiency

Responsible for all aspects of programme delivery within a global bank, full P&L remit for £0.5m+- Appointed to spearhead business change relating to roll-out & transition of an internal digital platform - Effective management of agile virtual development teams, working across multiple work streams - Engaged collaboratively with Creative Agencies to prepare for roadshows and platform launches- Chaired daily meetings with offshore vendors, business project leads, local HR & key stakeholders- Top-level communications & engagement, working with Global CIOs during Global HQ relocation- Successfully maintained compliance & quality standards through the structured assurance process- Instrumental in extensive change management, impacting 100,000 employees with zero disruption- Established a programme team to provide top-level support for both onshore and offshore delivery

Responsible for spearheading Salesforce eCommerce deployment, full P&L control of over £2.7m- Appointed to lead the procurement of a new eCommerce platform, underpinning expansion plans- Focused on ensuring the seamless integration of technology into existing the JDE ERP platform - Successful procurement of eCommerce via a Systems Integrator, delivered without major disruption- Full governance and oversight of a portfolio of suppliers and vendors, ensuring successful delivery- Oversaw the provision of an online training initiative to a portfolio of 1500+ end users across the firm- Achieved business recognition from senior management for success of the project & meeting targets

Responsible for all aspects of programme leadership, spearheading IT transformation and change- Appointed as Programme Manager, spearheading an ERP implementation and BIT transformation - Full remit for the successful deployment of SAP ERP integrated into Ruggedised Tablets for users- Definition of strategy / business case development, underpinning key IT transformational initiatives- Full P&L management responsibility for programme delivery and transformation, budget of £5.9m- Chaired regular meetings with a portfolio of suppliers, project leads & C-level internal stakeholders- Developed over 30+ business cases and 3-year IT transformation strategy, realising benefits via IT- Implementation of a £60m transformation programme, centred around SAP and Geofield Mapping- Led the deployment of 2,500+ tablets to field staff, delivering remote working capabilities & support

Responsible for all aspects of project leadership and delivery, deploying an FAAS solution for Shell- Appointed to key role with Royal Dutch Shell plc, an Anglo-Dutch multinational oil & gas company- Full remit for the global deployment of a FAAS solution, successfully integrated into Microsoft Azure - Definition of business requirements for the FAAS platform, including business and IT benefits case- Chaired daily meetings and engagement with a portfolio of IT suppliers, vendors and stakeholders- End-to-end project leadership and delivery, including project planning, scope, budget and delivery

Accenture, Amdocs, Virgin Media, BT, Telewest, Shell, Equifax, Centrica- Delivery of green/brownfield Global Shared Service centres and associated technology platforms (Genesys, Siebel, Cisco, Nortel, Avaya, Verint, Blue Pumpkin etc)- Managed multiple migrations and testing of legacy Government systems- Led the introduction of a new supply-chain process to cover the order to cash process for all B2B customers in Argentina- Programme-led the implementation and upgrade of SAP CRM for customer-facing contact centre facilities- Established a full PMO function to drive a portfolio of projects ranging between $1-15m+- Leadership of a team of 15 PMs over 2 years- Programme-led the deployment of a B2B eInvoicing solution, integrated into government & 3rd party haulier firms - Project-led the upgrade of Oracle & Siebel CRM for Centrica and BP, scope of 50+ countries - Led the implementation of ServiceNow