Ashley Patel Email & Phone Number

Miami, Florida, United States

Coral Gables, Florida, United States

• Scheduled appointments for patients via phone and in-person.
• Routed messages and calls appropriately for resolution.
• Handled all front desk coordination, both internal and external.
• Greeted all patients and visitors in a professional and friendly manner.
• Maintained patient accounts by obtaining and recording financial information into the system.
• Managed check-in and check-out processing for appointments.

Coral Gables, Florida, United States

• Secured and maintained patient confidentiality by completing and safeguarding medical records.
• Interviewed and engaged with patients to obtain medical history, chief complaints, and vital signs.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Educated patients about medications, procedures, and physician’s instructions.
• Prep patients for medical procedures

Coral Gables, Florida, United States

• Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
• Monitored subject enrollment and tracked dropout details.
• Took vital signs and collected medical histories as part of study protocols.
• Recognized issues and developed immediate resolutions to address and alleviate concerns.
• Detailed results and conclusions in professionally prepared documents, reports, and presentations.
• Provided ongoing education to study subjects about the clinical trial.

Coral Gables, Florida, United States

• Updated and maintained information accuracy within patient database.
• Kept patient care protocols and clinical trial operations in compliance.
• Collected, processed, and delivered specimens from trial participants.
• Acquired and maintained a strong understanding of FDA requirements.
• Educated clinical study participant and addressed concerns.
• Maintained knowledge of bio-specimen collection and uses.

Homestead, FL

• Maintained the cleanliness and neatness of the front desk area.
• Received guest complaints and ensured that they are satisfied and/or compensated.
• Generated guest folios and other necessary reports.
• Assisted guests with check-in and check-out process.
• Contributed to office management such as reconciling nightly receipts, answering telephones, and handling cash.
• Provided directions and other assistance to guests as needed.

Homestead, Florida, United States

• Welcomed and provided personal recognition promptly and professionally to guests upon arrival.
• Processed cash and credit card transactions according to standard operating procedures.
• Performed night audit run after all reports were balanced.
• Upsold rooms where possible to maximize hotel revenue.
• Performed minor clerical work as assigned.
• Answered phones, took reservations and other office management duties.