Damini Patel, Mba, Mha Email & Phone Number

Dallas, Texas, Us

- Implementing executive directives, such as developing an internal PowerBI dashboard to monitor key performance indicators (KPIs) for improved solution delivery across the company. Responsibilities involve defining KPIs, strategizing data collection, and training 75+ stakeholders to ensure effective process adoption.- Overseeing billing and financial initiatives, including claim scrubbing for accuracy, automating claim verification and submission, and integrating secondary billing capabilities to minimize rejections and ensure timely revenue collection.

Dallas, Texas, Us

- Contributed to short- and long-term product strategy by prioritizing roadmaps based on market trends, regulatory requirements, stakeholder input, and technical debt, identifying opportunities for product enhancement and differentiation.- Facilitated end-to-end feature development, including drafting product requirements in Jira, refining them into actionable user stories, guiding engineers through execution, monitoring progress, conducting quality assurance, and overseeing completion.- A notable initiative involved contributing to the development of 36 new OASIS-E clinical documents in alignment with Centers for Medicare and Medicaid Services (CMS) requirements. This comprehensive effort included revisions to admission, scheduling, billing, insurance, and integrations. It also required updates to clinical decision support tools such as the scrubber, fatal error handling, and real-time validations to ensure accurate submissions to iQIES.- Trained and mentored over 7 Product Owners by authoring a 50-page training manual adopted company-wide. The manual covers responsibilities, feature development, Jira usage, QA processes, release management, and more.- Supported 15 engineers across 3 Scrum teams (clinical, billing, and financial) with technical product delivery, while collaborating with distributed teams worldwide.

Dallas, Texas, Us

- Directed 5+ teams, totaling over 50 members, through the transition from Kanban to Scrum, enhancing team efficiency and process management.- Conducted comprehensive root cause analyses for software defects, identifying issues and implementing timely improvements and resolutions.- Remained current with CMS regulatory standards and integrated necessary changes into the EMR system to ensure compliance.- Authored and managed feature documentation, tracked deliverables and deadlines, organized backlog priorities, and facilitated Scrum ceremonies.- Participated in global recruitment efforts, interviewing candidates for roles including Product Analyst, Product Owner, Product Specialist, and Product Coordinator.

Norcross, Ga, Us

- Managed the daily operations of a 4 out of 5 star home health agency in an unprecedented environment.- Supervised 10 employees ranging from clinical to clerical staff.- Strategized to meet/exceed financial and clinical objectives, and more.

Norcross, Ga, Us

- Appointed Project Manager by the Chief Clinical Officer to prepare 26 home health agencies for Patient-Driven Groupings Model (PDGM), a new payment methodology that changed how Centers for Medicare & Medicaid Services (CMS) reimburses home health. - Worked on several projects to ensure compliance with CMS (i.e., survey plan of corrections process, review choice demonstration, etc.). - Trained with expert Administrators and served in clerical roles (i.e., business office manager, medical records specialist, and scheduler) to learn the daily operations of home health agencies.

Norcross, Ga, Us

- Participated in the Executive Management Advancement Program, which consisted of duties in 9 corporate (care management, IT, finance, communication) and operational (skilled nursing facilities, home health, hospice, pharmacy, source) entities. - Learned the daily operations of each.- Conducted high-level analysis of areas of improvement, designed sustainable recommendations, and presented solutions to senior-level leadership.

Atlanta, Georgia, Us

- Conducted legal research, tracked legislations, and wrote administrative comments - Engaged in direct educational advocacy with elected officials and state and local agencies - Advocated for public mobilization via social media, traditional media, and other digital communications

Atlanta, Georgia, Us

- Assisted with a $17M federal grant by conducting a statewide needs assessment on birth injuries for the Maternal & Child Grant Application- Examined the social determinants impacting the Georgia Title V National Performance Measures and strategies- Developed surveys, managed interviews, and analyzed and interpreted quantitative data

Athens, Ga, Us

- Presented a poster display on a health policy approach to improving the safety of dating applications at the American Public Health Association (APHA) conference - Demonstrated professional writing skills through the drafting of a research study and the creation of various data briefs- Produced a training guide collaboratively to educate officials in Liberia on research design and implementation- Developed a codebook, coded 50+ interviews, and organized the codes in NVivo both individually and in teams- Constructed and implemented internet-based surveys

Norcross, Ga, Us

- Conducted needs assessment surveys to develop health promotion interventions to improve stay at the facility- Created wellness projects for employees- Planned and managed "PruittHealth Goes Pink," an annual cocktail party and fundraiser for breast cancer- Aided in the regional marketing efforts of PruittHealth through the creation and distribution of marketing products- Completed 150 hours of work

Master Of Business Administration - Mba; Master Of Healthcare Administration - Mha

Bachelor Of Science In Health Promotion (B.S.H.P.), Certificate In Global Health, Minor In Spanish