Dhrunav Patel Email & Phone Number

Mumbai, Mh, In

Mumbai Area, India

Surat Area, India

• Manage and drive a team of 7 channel partners including 70 tele callers, 8 field sales executives and 6 front desk executives to achieve gross additions and revenue via corporate and retail sales. Responsible for handling the sales and operations of 4 My Idea store sand 3 direct sales agencies.• Identify and appoint new channel partners to ensure the width of the business. Improve the infrastructure of the existing channel partners by appointing more manpower. Enhance the productivity of the existing sellers by teaching them new sale techniques and training them according to business needs.• Identify new corporate accounts and negotiate with them to achieve gross connections and revenue. Develop and maintain strong relationships with existing key corporate accounts to achieve incremental business from them. Manage the service needs of existing accounts and farm them for higher revenue and IBS connections.• Recruit and train direct sales executives (DSE) to work in the market. Manage and work with the executives to drive maximum productivity and help them achieve their monthly targets. Monitor the working of the executives by developing and implementing sales PJP. Ensure that the executives complete their daily quota of cold calls, existing account visits and SME visits.

Rajkot Area, India

• Led a team of 5 channel partners and 11 distributor sales executives in the geographical area of Rajkot, to execute various sales strategies and programs, to achieve sales targets such as gross adds, net adds, revenue and other numerical indices. • Drove the distributor’s team with a specific focus to increase market penetration for new activations. Ensured that proper communication is done to 400+ retail outlets about the company schemes and promotions on a monthly basis. Designed and distributed creative one pagers in the market. Organized service camps and canopy activities at high footfall areas to ensure that maximum customers can be attracted towards idea products. This resulted in a 7% average growth month on month growth from December till June. This increased Idea industry share from about 14% in December to 16.3% in May and 16.9% in June.• Implemented and drove a number of processes and activities with the intention of increasing revenue from the market. Motivated the distributor to hire more manpower to fulfill the evolving business needs. Developed an attractive incentive structure which awarded executives for visiting outlets and completing the beat with a specific revenue target. Took initiatives like ‘Dinner pe Charcha’, ‘King of the day’ to increase engagement of the executives and the retailers. This resulted in a 10% revenue increase in Q1 2017 as compared to Q4 2016 in the face of tough competition from Reliance Jio.• Implemented and taught cross selling techniques to the team and retail outlets. Developed a market scheme to bundle MNP port ins with data recharges. Coordinated placement of attractive gifts like selfie stick, hands-free, container boxes to give value proposition to the customers. Drove MNP by segmenting the overall target into weekly target for all sales executives with small but valuable gift offerings like movie ticket, t-shirt, weekend trip, etc. The result was a 30% increase in gross MNP port ins in Q1 2017 over Q4 2016.

Paris Area, France

• Worked independently for generating, managing and closing leads for selling software as a product to clients. Created an engaging sales pitch focusing on core competency and product differentiation, and used it to identify and target the right leads. • Engaged with the interest parties via live demonstrations and negotiations to try to broker a deal. Was able to maintain a 1:3 conversion ratio for leads engaged to converted, which was higher the company average. Successfully closed a deal worth 500 euros per month, making it the 2nd highest revenue client for the company. • Manipulated multiple sources of data to analyze the state of the business across multiple KPI’s and reduce cost. Played a key role in improving cost to lead ratio, segregation of leads and bringing down the average cost of customer acquisition by 9% overall and 12% for my unit.• Provided support to existing customers in terms of technical difficulties, customization, additional feature support and plan up-gradation. Responsible for maintaining satisfaction of three premium customer accounts and ensuring continued revenue from them.

Paris Area, France

• Identified the potential market for the compression leg-wear product in three countries (UK, France, and Spain) after a thorough market research. The market research included visits to dealers, retailers and supermarket chains across the three main cities of the geography. A questionnaire was also created and administered to a vast number of dealers and retailers to increase the sample size. Information about the market size, competition practices, and future potential was captured. • Analyzed the collected data along with secondary research to identify an effective market entry strategy. Tried to find out the co relation between dealer perception and revenue using analysis of variance test. Prepared a basic marketing mix that can be used by the company for entering and positioning an existing brand.• Provided our recommendations to the company which centered on the acquisition of an existing brand, which allows for mixing of operational and marketing synergies. The feasibility of the recommendations is being tested by the company.

New Delhi Area, India

• Conducted an exploratory research to check the viability of machine learning in improving the predictability of any consumer credit risk model and successfully predicted an increase in 2 to 3% efficiency for the new model after a through comparison with the old model for a predefined data sample.

Gandhinagar, Gujarat

- Worked on creating a Open Source Geographic Information System Software for Spatial Query - Used an implementation approach for a generic development of Geospatial Multilayer Display Tool that can analyses Geospatial Data, perform Query Operation on Geospatial Data, show .shp file or .tiff file, indentify Legends and Generate Legends in GUI form.

Master Of Business Administration (M.B.A.), International Business, 7/10

Activities and Societies: Secretary, IMpulse- The International Club of MDI, Gurgaon ; Core Team Member, Team Aarambh.

Master’S Degree, International Business

Bachelor'S Degree, Computer Engineering

Science

Science