Dhruv Patel Email & Phone Number

Williamsburg, Virginia, United States

• Demonstrated proficiency in Excel by creating and maintaining detailed financial spreadsheets, facilitating accurate sales forecasting, and analyzing key performance metrics.• Developed and managed annual budgets, successfully reducing operational costs by ~8%, while maintaining service quality and customer satisfaction.• Increased edible arrangement total sales 12% year over year marking with Facebook advertisements and Instagram advertisements.• Successfully decreased delivery time by 15% by implementing an innovative system for pickups and deliveries, leading to higher levels of customer satisfaction.

Williamsburg, Virginia, United States

• Managed a team of six employees and oversaw the day-to-day operations of the front office in the absence of the owners.• Conducted interviews and provided training to potential new employees to fill vacant positions.• Assisted housekeeping staff with room maintenance to uphold high standards of customer satisfaction.