Shop Manager
Current- Demonstrated proficiency in Excel by creating and maintaining detailed financial spreadsheets, facilitating accurate sales forecasting, and analyzing key performance metrics.
- Developed and managed annual budgets, successfully reducing operational costs by ~8%, while maintaining service quality and customer satisfaction.
- Increased edible arrangement total sales 12% year over year marking with Facebook advertisements and Instagram advertisements.
- Successfully decreased delivery time by 15% by implementing an innovative system for pickups and deliveries, leading to higher levels of customer satisfaction.