Sanas.ai is breaking barriers in conversations across the globe. Building an AI solution to common communication problem, Accent. Customers include global call centers, communication platforms like dialers, conferencing platforms etc.

- Managed and grew a global team of sales engineers (US, EMEA and APAC), product specialists and competitive intelligence. - Grew the team by 200% during the mass resignation and delivered 20% improvement in sales with 33% improvement in efficiency. - Introduced three new products while training the entire team to a brand new industry and building strong competitive intelligence gathering capabilities.

- Organized multiple groups under a single Global Sales Engineering team. - Standardized hiring, on-boarding, training, retention and management while maintaining local customs and unique requirements. - Hired for key leadership positions to strengthen middle management. - Instilled results-driven and emphasis on customer satisfaction, both internal and external.

Develop an AI-based SaaS product that delivers superior relevance & ranking for eCommerce site-search compared to legacy systems like Endeca, SOLR & Elastic Search. Assessed customer pain points (Platform or legacy providers), key feature requirements (semantic relevance), address competitive differentiators (six areas of differentiators) & devised a go-to-market strategy (Grew from $0 ARR to $10 million ARR).

Worked very closely with the delivery team to onboard customers (all sizes) while meeting deadlines, customization, & POCs. Provided continuous feedback to product & engineering teams based on lessons learned. Created a process to transition customers to the CX team & provided renewal /account growth support through the sales team.

Developed the sales process that enhanced customer buying experience including presentation deck, pitch, product demo, value proposition, POC, competitive differentiation, pricing, contract negotiation, & deal close process. Improved the sales cycle over time to accommodate feedback from delivery, customer success, & product teams. Provided active feedback on product gaps, market needs & competition insights back to product & marketing teams. Started with SMB customers & winning small deals ($1K-$2K MRR) in 2014-2015. Delivered & finessed customer experience & grew each account with multiple products. In 2015-2016 grew to midsize deals against legacy & new competitors ($2K - $5K MRR). Started aggressive marketing & sales strategy in 2016-2017 to win large deals ($5K - $15K MRR) & in 2018-2019 started to win enterprise deals which range from $15K to $50K MRR.

C-level interactions for sales, technology, operations, and finance. Strengthen relationships with key personnel within clients to develop and strengthen the partnership. Created and managed an offshore development team to reduce development costs by 70% while increasing the speed of development by 50%. Restructured vendor agreements and infrastructure systems to reduce operating costs by 45%. Conceived and successfully launched two new products, growing revenues of each product from zero to one $1 Million ARR in the first year. Products included a targeting engine that digitally delivers personalized promotions and products to customers, and a full-service rewards program providing qualified customers with multiple reward choices.

Strategic planning, new business acquisition, new product development, and competitive analysis. Invented and filed for a patent on a green point of sale transaction method that created a significant marketing opportunity for retail clients. Manage technology department including systems/networks, application development, database, client support and infrastructure management. Project management of many large, long term projects and more than 70 short term projects that span across internal departments and multiple clients.

Launched eight new clients and revamped seven clients with completely new promotions. Co-ordinated between all the departments within the company and the client’s technical and operations department. Presenting technology department project updates to top management. Managing large scale infrastructure including large databases to make sure the website and backend processes perform optimally. Planned and organized testing, load testing, performance tuning, and security audits.