Rajkumar Patel Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Established standard operating procedures for business operations, boosting workflow efficiency & reducing operational costs by 12%.
• Spearheaded process improvements by analyzing operations, streamlining workflows, and increasing efficiency by 18%.
• Facilitated impact analyses for proposed changes, identifying risks and minimizing disruptions in ongoing operations.
• Created detailed operational reports using advanced Excel techniques, improving stakeholder decision-making accuracy by 20%.
• Automated recurring reporting tasks, saving 12 hours per month and enabling a focus on strategic initiatives.
• Designed efficient schedules for cross-functional teams, optimizing operations while meeting critical deadlines.

Dahod, Gujarat, India

• Delivered end-to-end integration requirements for SAP ERP (FICO, MM, PMO) Modules with client's legacy system.
• Analyzed Business Requirements: Developed a process to ensure that all requirements were Traceable, Testable and Verifiable.
• Assisted in prioritizing team tasks, aligning with project goals, and managing Agile workflow using Jira and Confluence
• Conducted interviews, workshops, and observations for requirement gathering, resulting 25% reduction in scope changes during execution.
• Facilitated sprint planning, retrospective and daily stand-up, boosting team productivity by 45% YoY through clear communication.
• Authored and refined user stories and acceptance criteria, validated and prioritized product backlog, ensuring stakeholder needs.

• Developed robust data pipelines with SAP ABAP and XML protocols.
• Established seamless bi-directional communication between SAP systems, DataPower, ESB, and Click Soft
• Empowered emergency service responders with real-time data access, Enabled rapid response to field service requests.
• Achieved a 47% reduction in complaint resolution time within Gas Division (GFO) at DTE Energy
• Optimized operational efficiency and customer service excellence.

Gurugram, Haryana, India

• Led SAP ERP Migration projects and Excelled in agile software development methodology, including business process modeling.
• Collaborated with cross-functional teams and SMEs to understand business needs and delivered solutions: Drove 22% revenue increase FY22.
• Documented and translated business requirements to User Stories and Acceptance Criteria throughout the software development lifecycle.
• Responsible for investigating defect tickets and refine JIRA user stories and acceptance criteria: skilled in DataPower, ESB & ClickSoft.
• Performed Gap Analysis, identified bottlenecks and used BPMN 2.0 to map AS-IS and TO-BE process, implementing effective solutions.
• Chaired business stakeholder engagement meetings, fostering relationship among departments and understanding client’s processes.

Online

Completed a 5-week introductory online Python programming course based on material from the first half of Stanford’s programming, CS106A.

Noida, Uttar Pradesh

Assigned to Research and Develop a low cost ADS-B on FAA norms for DGCA and DRDO

Postgraduate Degree, Business/Data Analytics

Honours Student Through the course, I acquired expertise in Extract, Transform, and Load (ETL) processes to enhance data support for.

Postgraduate Degree, Project Management

Scholarship Holder , Honours Student -Completed a comprehensive project management course covering key aspects of the project life cycle..

Bachelor'S Degree, Aerospace - (Avionics), 9.1/10

Scholarship Holder - All-Rounder Student of Batch 2017-2021 , With extensive work on Flight Control and Missile Guidance

Hsc/Ssc, Science

Hsc, Hsc

Secured full Scholarship for SSC-HSC in Jawahar Navodaya Vidyalaya , 1st Rank (District)