Rajesh D (Raj) Patel

Rajesh D (Raj) Patel Email and Phone Number

Founder | Head of Digital Services | Customer Experience | Voice Interactions | NED @ ImproveCX
london, london, united kingdom
Rajesh D (Raj) Patel's Location
Greater London, England, United Kingdom, United Kingdom
Rajesh D (Raj) Patel's Contact Details

Rajesh D (Raj) Patel personal email

About Rajesh D (Raj) Patel

Utilising Digital Services to drive global enterprise solutions, strategy and governance for businesses. Developing products, talent, coaching, strategy, services, budgeting and projects to drive results, thereby improving customer satisfaction across US and EMEA.Roles: Co-Founder, IT Director, Services Director, Senior Projects & Delivery Manager, Product Management, Head of Development and Consulting.Sectors Finance & Banking, Retail, Telecomms, Travel, Automotive and Utilities.Platforms: Cloud, Saas, Paas, On-Premise, Hosted, Enterprise Software.Products: Customer Experience (CX), Voice Interfaces, Knowledge & Search Management, Service Cloud, Mobile Cloud, Client Relationship Management, Sales Compensation Management, eCommerce, Foreign Exchange and Money Markets, Derivatives Trading SystemsSpecialist: Artificial Intelligence, chatGPT, LLMs, Digital Transformation, Natural Language Processing/Understanding/Generation, Digital Self Service and Customer ExperienceVoice Specialisations - Alexa, Lex, Polly, AWS Connect, Kendra, Comprehend, Elasticsearch, Omni-presence ChatbotsSkills: Oracle MBA, PMI, Prince 2, ITIL, AWS Solutions Architect - Associate, Leadership & Influence, SDLC, NLP, Coach, Mentor, ECB Level 2 Cricket Coach, Toastmaster CC

Rajesh D (Raj) Patel's Current Company Details
ImproveCX

Improvecx

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Founder | Head of Digital Services | Customer Experience | Voice Interactions | NED
london, london, united kingdom
Website:
improvecx.com
Employees:
5
Rajesh D (Raj) Patel Work Experience Details
  • Improvecx
    Founder | Head Of Digital Services
    Improvecx Feb 2015 - Present
    London, United Kingdom
    At ImproveCX, we identify and improve critical interactions for our clients and their customers. - Experts in Voice Interfaces, Enterprise Solutions, Knowledge Management, Service Cloud, Customer Relationship Management and Search.- Influence Customer Experience/Journey Mapping to identify critical interactions for improvement- Enabling Digital Services through Artificial Intelligence, Social, Mobile, Analytics, IOT and Cloud - Management of Transformation, Strategic Planning, Consulting and Execution of Digital Project(s) and Programme(s)- Team Management - building, managing, mentoring and leading business, technical and project consultants including outsourced teams.- Leverage industry experience using strategic management and development methodology.- Strategic Business Transformation - Continual business improvement, evaluation and next steps
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Rajesh D (Raj) Patel Skills

Enterprise Software Cloud Computing Integration Knowledge Management Saas Consulting Crm Agile Methodologies Solution Architecture Oracle Management Leadership Business Intelligence Project Management Strategy Business Analysis Itil Software As A Service Customer Relationship Management Program Management Software Project Management Enterprise Architecture Telecommunications Requirements Analysis Product Management Pre Sales Professional Services Java Project Delivery It Management Service Oriented Architecture Software Development Life Cycle Sdlc Soa

Frequently Asked Questions about Rajesh D (Raj) Patel

What company does Rajesh D (Raj) Patel work for?

Rajesh D (Raj) Patel works for Improvecx

What is Rajesh D (Raj) Patel's role at the current company?

Rajesh D (Raj) Patel's current role is Founder | Head of Digital Services | Customer Experience | Voice Interactions | NED.

What is Rajesh D (Raj) Patel's email address?

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What skills is Rajesh D (Raj) Patel known for?

Rajesh D (Raj) Patel has skills like Enterprise Software, Cloud Computing, Integration, Knowledge Management, Saas, Consulting, Crm, Agile Methodologies, Solution Architecture, Oracle, Management, Leadership.

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