Shai Patel Email & Phone Number

Dallas-Fort Worth Metroplex

- Simultaneously manage the implementation of multiple Cloud based Software and Hardware Access Control Solutions Projects throughout all stages of the project lifecycle. - Assist Marriott, Hilton, and Hyatt hotels implement new software and hardware technology to the Mobile-Key and Digital-Key access platforms. - Perform risk and budget analysis to minimize project margin erosion. - Utilize various tools AX, MS Project, MS Teams, MS Excel & PowerPoint, SharePoint, Salesforce CRM, Service Now, and Smartsheet to ensure visibility to all stakeholders and project team members.- Prepare project plan and track progress against the plan. Prepare and present status reports to senior management. - Complete project reviews with project kick-off meetings. - Generate and provide progress reports, identify variances, make recommendations to mitigate time extension and budget increases.- Utilize conflict resolution skills to resolve disputes between employees, clients, and vendors in a timely manner. - Implement change management processes, negotiate with vendors to control costs through researching vendor pricing and suggesting high-quality alternatives. - Highly organized and skilled in interpersonal communication- Maintain superior product knowledge and complete product competency certification

Dallas-Fort Worth Metroplex

- Coordinate multiple hotel renovation projects in various stages of completion. - Generate and provide progress reports, identify variances, make recommendations to mitigate time extension and budget increases. - Use conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue.- Control costs through researching vendor pricing and suggesting high-quality alternatives.- Highly organized and skilled in interpersonal communication.

Greater Atlanta Area

- Maintain project plans, generate and communicate status reports, manage issues and risks, and control project scope. In addition, monitor and adjust to given budgets and complete associated internal cost-benefit analysis efforts. - Communicate project plan, dependencies, and status updates highlighting any variances, including schedule, resource, cost, and risks. - Monitor, track, and adjust project plans based on critical milestones.- Monitor project activities to predict, mitigate, and re-mediate misalignment's with Enercon's compliance regulations.

Greater Atlanta Area

Key Contributions/Achievements:- Leveraged the capabilities available in Salesforce to reach out to the widest possible range of customers and drive awareness of specialized service offering.- Played a key role in helping hotels increase RevPAR and ADR by 10-15% higher by delivering key financial insights to add to the owners' revenue and net profits. - Collaborated with a network of business partners and stakeholders to gather vital insights on market trends and recommend data-driven strategies to enhance growth.

Chapel Hill, Nc

Key Contributions/Achievements:- Continuously brought all projects in on time or ahead of schedule, which significantly reduced downtime of key assets, preventing unnecessary revenue losses.- Presented a crucial case study of the Holiday Inn Downtown Raleigh that increased asset value by over 15%.- Spearheaded negotiations with multiple vendors to reduce costs by 15% from original proposals.

Greensboro/Winston-Salem, North Carolina Area

Key Contributions/Achievements:- Architected the sales, marketing, and operations strategic plans for each hotel, which included budget management, forecasting, and revenue management. - Established an improved process and procedure driven environment for three Super Hotels that streamlined operations, maximized efficiency, and slashed costs by 15%, directly impacting profitability.- Architected a highly effective training program that reduced training times from two weeks down to one week for Front Desk Associates.- Devised an inventory control process to reduce waste and unnecessary supplies sitting idle on shelves.- Introduced a room inspection process that ensured room cleanliness and increased customer satisfaction to 98% while virtually eliminating customer complaints.- Succeeded in building and retaining high-performance teams, maintaining a turnover rate of under 10%.

Greater Atlanta Area

- Exceeded sales objectives by conducting sales meetings, establishing sales quotas, monitor demographic sales results, apply marketing research, and define strategies. - Achieve financial center objectives by developing business opportunities, meeting/exceeding sales goals, managing staff. - Attracted new business and expand current business by soliciting consumer deposit accounts and mortgage lending from current and prospective clients, cross-selling services within the branch, pursuing consumer loans.

Greater Atlanta Area

- Drove results in developing associates, expanding customer relationships, achieving sales goals and exceeding customer service expectations. - Responsible for guiding and leading the sales and service activities provided by 8 personnel to individual consumers. - Solicited over $1.3 million in new consumer mortgages in Q1 of 2004, exceeding goals by 150%. - Offered financial products and services to individual consumers.