Tejesh Patel work email
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Tejesh Patel personal email
Product manager specializing in Product Strategy at B2B and B2B2C products. Career highlights include leading $1M/year in recurring cost savings for global fintech unicorn by developing Product Strategy on implementing 0 to 1 messaging features. Led Product Strategy to reduce call center volume for Hyatt by 25%.
Basicbar
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BasicbarUnited States
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Career BreakFeb 2023 - Sep 2024Managed family affairs and pursued a passion project launching a fruit & nut bar at local farmers markets.
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Product ManagerSumup 2022 - 2023London, Gb-Led $1M/year in recurring cost savings by implementing 0 to 1 messaging features.-Launched a new messaging feature to resolve a {20%} drop in message delivery, collaborating with {5} cross-functional teams (Engineering, Design, Customer Care, Marketing, Sales). -Drove product strategy for SumUp mobile app launch through feature prioritization and user story development. -Led Sprint Planning, Scrum meetings, OKRs, and presented Product Roadmap weekly to leadership. -
Loyalty Product ManagerHyatt Hotels Corporation 2018 - 2022Chicago, Il, Us-Reduced KPI of call volume for Call Center by {25%} through user research, and optimization of Loyalty / CRM features on JIRA backlog.-Reduced issue resolution time by {30%} by developing a self-service web portal to manage Call Center issues and prioritize features. -Drove Product Growth for ASPAC region by increasing NPS scores of members in region by 10%-Reduced processing time by 99% for high-revenue Hyatt members, enabling point transfers within minutes instead of two weeks, by leading efforts to integrate external partner API data-Implemented product growth protection measures with Chase Bank partnership, preventing duplicate point allocations affecting 100K+ Hyatt members. -
Financial Product OwnerCrowe Horwath Llp Jan 2016 - Jan 2018Chicago, Illinois, Us-Led $10B in small business funding by leading a {35%} improvement in project delivery times by organizing an Agile Development process for deployment between business users and engineering. -Increased UAT success rate {30%} by developing an MVP made specifically for testing purposes, increasing customer satisfaction with the SBA and driving product growth. -Reduced Fraud Analyst's case load by 15% through Data Visualization and optimization of system settings using Tableau, resulting in fewer false-positive notifications. -Created data integration strategy for MUFG Bank, increasing AML product development and customer monitoring efficiency. -
Risk/Audit/TaxCrowe Horwath Llp 2015 - 2015Chicago, Illinois, UsRedesigned the workflow in the B2B fintech workflow product to fit the client’s business process
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It AuditEy 2015 - 2015London, GbAudited access controls for SoX by gathering and analyzing documentation of a billion-dollar client
Tejesh Patel Skills
Tejesh Patel Education Details
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Grand Valley State UniversityAccounting
Frequently Asked Questions about Tejesh Patel
What company does Tejesh Patel work for?
Tejesh Patel works for Basicbar
What is Tejesh Patel's role at the current company?
Tejesh Patel's current role is Product Manager | Product Growth | B2B | B2C.
What is Tejesh Patel's email address?
Tejesh Patel's email address is te****@****att.com
What schools did Tejesh Patel attend?
Tejesh Patel attended Grand Valley State University.
What are some of Tejesh Patel's interests?
Tejesh Patel has interest in Social Services, Education, Disaster And Humanitarian Relief.
What skills is Tejesh Patel known for?
Tejesh Patel has skills like Leadership, Social Media, Splunk, Requirements Analysis, Public Speaking, Accounting, Sharepoint, Postman Api, Web Services Api, Etl Testing, Microsoft Powerpoint, Data Validation.
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