Pat Fish Email & Phone Number

Costco - Coralville, Iowa

Working as a Independent contractor at Costco with the fresh cut flowers. Works as a full time care giver that I can have my stocking done early and be home for my other job as caregiver. When rechecks need to be done, I am able to take my husband as Costco welcomes those who are disabled with a facility they are able to use.

Coralville, Iowa

Small business started to cater to those small lakes in Minnesota, Iowa and Wisconsin that did not have access to logo merchandise for their lakes and their love of those lakes. Built and expanded providing revenue sources to help provide income for my husband who is disabled from MS. Thus “Anything’s Possible Today”, the name said it all, with MS any day can be a good day or a bad day. Business provided logoed clothing, kitchen, bedroom, bath, home décor, furniture and outdoor merchandise, focusing on local lakes such as Ponto, Ada, Hand, Webb and Woman Lake.original resources of building relationships with those lake owners. Care giver for Husband who is disabled. Expanding business to making and donating quilts for Children's Cancer Center at the University of Iowa. I am now taking orders for quilts for school students. Each quilt is catered to the student and their activities. Each quilt has the school name, logo, books, and something personal about the student. No two quilts alike.

Coralville, Iowa

Event Manager at New Costco warehouse

Coralville, Iowa

Lead Sales Team to work towards improving overall revenue,profitability, effectiveness and customer satisfaction as well as quality vendor event. Responsible for driving revenue and margin growth and protecting the core business by managing the sales team to seek out and acquire new customers and further penetrate existing customers in order to improve overall revenue, profitability, effectiveness, and customer satisfaction. Generates excitement, brand awareness, and increases product sales through event sampling and promotions. Responsible for reading all program materials, set up and breakdown of their working area, preparing and sampling products on scheduled event days.

Assisting the Bride to find her special dress for wedding. Consult on tux selection, Bridesmaids, Mothers of Bride or Groom. Key in making the process enjoyable, by listening to what the needs and wants are and caring that each Bride is treated with the respect she deserves.

JO-ANN ETC., Edina, Minnesota • 2004-2008Operations/Merchandise Manager: Served as primary leadership force for all aspects of operations. Oversaw all Human Resources, audits, merchandising, and maintenance functions. Ensured exceptional customer service through expert employee training, policy development and customer outreach. Managed cash office internal audits and ensured file and fund security. Orchestrated corporate floor sets and planograms; executed remodeling projects and oversaw receiving and floor stocking procedures. Implemented unique-to-store promotional events and spearheaded retail floor and direct-mail marketing strategy.• Mentored numerous employees to advancement: 3 to department managers and 6 to supervisors.• Exceeded company standards in audit compliance, achieving 98.9% compliance rate on consistent basis.• Rocketed store performance rank from 267th to 9th out of 324 retail locatiosn within first 6 months of tenure. Achieved 4th place for FY2007.• Ensured 0 service reductions and boosted sales and profits through skilled co-management during 2 remodels and 1 new merchandise overhaul.• Tapped by senior management to deliver instructional conference calls with operations and merchandise managers in over 50 retail locations across 6 districts.

Provided expert support and leadership as corporate liaison to franchise stores. Conducted employee training, opening of new retail locations and ensured brand compliance. Provided primary oversight over catalog, Internet, store, and initial franchise inventory. Conducted purchasing, product selection, development and improvements. Sourced vendors and identified manufacturing partners. Orchestrated all advertising and marketing implementations. Oversaw order processing and fulfillment. Cultivated relations with professional golfers and outside vendors. Orchestrated corporate promotional and training events. Collaborated regularly with Golf Magazine in development of features and articles.Executed dramatic corporate turn-around, tripling sales in first year of tenure and ensuring record profitability.Increased franchise commitment, more than doubling retail locations from 3 to 8.Developed and Maintained Internet site, Desgined Catalog

Delivered expert support and leadership for 22 franchise stores in U.S. and Canada. Resolved customer and management problems; managed inventory; cultivated vendor relations. Selected merchandise for corporate stores and new openings. Conducted extensive management training for new store owners. Orchestrated over 60 successful store openings.computer systems, product knowledge, seasonal planning, and fourth-quarter planning.Career Note: Additional positions held include District/Site Manager for Casual Corner, consultant to Hometown Grocery Details available upon request.Secured 27% of sales across 5-district territory.Redeveloped operations manual for corporate and franchise stores used company-wide.Boosted profitability and sales 12% within first 12 months and 10% on yearly basis through development of vendor and product analysis program.Assured 100% compliance to franchise agreement throughout region through expert leadership and cultivation of trust among franchisees.Boosted double-digit sales per square foot through implementation and training of break-point analysis.Oversaw company conventions and vendor shows hosting over 75 stores, 100 vendors and 400 attendees. Orchestrated banquets, hotel reservations, trips and tours, awards and seminars.Provided hands-on leadership of Franchise of the Year location over 3 years and Most Improved Store over 2 years. Secured highest gross profit margins throughout region; exceeded company sales per square foot average by $10.57.Developed 12 operations manuals used company-wide. Subjects included personnel training, hiring, POS

• District/Site manager responsible for seven metro area stores in varied businesses. Increased revenues by eight percent across all seven of my stores during a Mall of America opening, through exceptional customer service. One of only ten sites from over 700 to achieve this goal in overall performance and profits.• Improved productivity, profits and customer service through diligent hiring, training,. Such actions saved the company new team member training costs, delivered consistency of personnel, improved product knowledge and customer retention, and ultimately increased team loyalty and moral.