Patricia A. Hammond Email & Phone Number

Ontario, Canada

Toronto, Ontario, Canada

* Provide clerical support to patients, nurses and doctors, including scheduling/coordinating appointments and transportation.* Maintaining patient charts, electronic and paper information filing systems

8800 Dufferin Street, Vaughan

Ajax, Ontario, Canada

* Compile monthly financial reports for strategic planning and reduced Accounts Receivable to 10% from 80%* Implemented new office administrative changes to ensure efficiency to benefit the administrative team and Intron Health* Encouraged company to increase customer base allowing for growth which resulting in a 30% increase in sales* Coordinate schedules of two active Orthopaedic surgeons to ensure customer needs are met and ensure administrative assistant availability*Manage HR, On boarding, Payroll, Invoicing, AR/AP and general office functions

Toronto, Ontario, Canada

* Reestablished relationships with major insurance customer accounts to assist in the development of the new assessment division at Altum Health* Established policies and procedures for administrative team to complete assessments and support their new customer needs and requirements * Produced assessment documentation, reestablished assessor relationships and coordinated report delivery

Toronto, Ontario

* Educating and supporting patients arriving at Toronto Western Hospital Emergency Department who were involved in a motor vehicle accident on their insurance benefits and rehabilitation options* Assisting and supporting nurses, physicians and ward clerks with all patients during registration and discharge

*Recruiting healthcare practitioners, maintaining accurate contact information, built relationships, ensured compatibility with company and customer requirements*Compiled monthly management strategic planning reports*Generated rosters for proposals*Calendar management*Travel Coordination*Implemented and organized social committee to increase teamwork and office morale

Toronto, Canada Area

*Managed transition of new corporate office during restructuring*Assisted Human Resource department *Spearheaded consolidation of suppliers*Established Health and Safety Committee*Initiated Employee Advantage Program*First point of contact for visitors, handling front desk duties (Director of First Impressions)

*Recruiting healthcare practitioners, maintaining accurate contact information, built relationships, ensured compatibility with company and customer requirements*Generated rosters for proposals*Travel Coordination*Assisted in establishing Smart Simple assessor portal

*Nurtured relationship with major customer, being the "face" of Direct Health Solutions*Coordinated independent medical assessments while meeting tight timelines*Marketed Direct Health/Work Able Centres services

*Supported executive team with transition from private to publicly traded company*Project coordination *Assisted executive team with daily functions, meeting scheduling, teleconferences, transportation, overseeing office during absences*Wrote and filed company minutes