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DRIVING CONTINUOUS IMPROVEMENT THROUGH BUSINESS AND TECHNOLOGY LEADERSHIPAs a Global Technology and Business Executive, I provide leadership to achieve strategic objectives and enhance global competitiveness, leveraging technology to deliver solid business results.In my experience as a senior technologist, I’ve been successful in delivering shareholder value across a broad industry base including consumer goods, business services and government. In these roles I’ve built, led and mentored high performing teams, fostering an understanding of technology’s role in achieving business results. I’ve secured annual savings through adopting annual reductions in transaction cost, while maintaining high levels of customer satisfaction.I thrive in fast paced, high growth, dynamic settings and have sustained a record of success through strong leadership and collaboration. Most recently I have been honored through the receipt of Computerworlds’ 2015 Premier 100 Award. Respected for my ability to create success, I turnaround struggling organizations and transition companies to best in class status.SPECIALTIES♦ Strategic Planning♦ Market Research / Analysis♦ International Organizational Development♦ Product/Software Development♦ Agile/Scrum Methodology♦ Kanban Methodology♦ Change Management♦ Business Operations♦ Collaboration and Communications Systems♦ Customer-Centric Account Management♦ P&L Oversight♦ M&A Cultural Integration♦ IT Governance / Risk Management♦ ITIL Methodology Implementation♦ Operations Management♦ Global Cybersecurity and Compliance
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Chief Technology OfficerDaxkoMarietta, Ga, Us -
Chief Technology OfficerCatalis Nov 2020 - PresentAlpharetta, Ga, Us -
CtoPgi Nov 2016 - Nov 2020Alpharetta, Ga, Us -
Svp Imeet OperationsPgi Jul 2015 - Nov 2016Alpharetta, Ga, Us
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Principle ConsultantPgi Jan 2015 - Jul 2015Alpharetta, Ga, Us
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Chief Information Officer, Global Executive LeaderOpentext 2013 - 2015Waterloo, On, CaDrove innovative agenda through implementation of Digital Transformation, Platform Modernization, Global Cloud Services, and Information Security. Managed $140M USD operating budget, and 660 people across 20 countries in the Americas, APAC and EMEA including 50 global data centers. Led IT to support B2B / client-facing operations, enterprise business systems, global information security systems, threat assessment and management, risk and governance analysis, security and compliance initiatives, and user training. Directed commercial operations for world's largest trading grid operation. Served as primary contact for all media and press engagements related to Open Text's Enterprise Information Management strategy and Digital Transformation Initiatives. -
Executive Vp Of Information TechnologyEasylink Services 2010 - 2013Waterloo, On, CaLed global organization of 200 across US, EMEA and APAC; and drove integration following acquisition of Premiere Global Services. Directed all IT Operations, Development, Quality Assurance, Information Security, Telecommunications Services and internal technology platforms, internet / intranet sites, file sharing, messaging services, and desktop / workplace technology services; managed $65M budget.Significantly reduced operating costs, maintaining service levels and customer commitments. Increased North American sales by partnering with Sales and Product Management on support programs. Achieved HIPAA and PCI product compliance. Reduced IT staffing by 5% Y-O-Y, aligning with business objectives. -
General Manager And Senior Vp / It, Xpedite Business UnitPremiere Global Services 2009 - 2010Alpharetta, Ga, UsRecruited during corporate transition to execute strategic focus on conferencing and collaboration. Transitioned to GM role, managing 250 professionals across Product Management, Customer Service, and North American Sales. Reversed declining annual sales trend in North America. Maintained 90% customer satisfaction metric across NA, EMEA and APAC. Consolidated data centers in APAC and EMEA; reducing staff headcount and overall financial costs. Increased cloud services availability to 99.9% monthly.
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Vp Of Information TechnologyAcs (Aquired By Xerox) 2008 - 2009Directed technology for State Health Care and Transportation Services divisions. Managed annual budget of $35M OPEX. Directed national staff of 225 and additional 35 offshore. Tasked with consolidating organization and infusing culture of consistent technical standards, processes, customer service, staff development and cost management. Led IT Operations including Voice and Data Communications Services, Information Security, and Technical Support Services for the enterprise.
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Senior Vp It OperationsCeridian 2006 - 2008Minneapolis, Mn, UsRecruited back to Ceridian to turnaround organization and lead US IT operations. Managed $79M expense budget. Directed four levels of management and 360 employees covering all aspects of technical services, and Information Security and Privacy.Aligned IT Operations with overall business strategy, meeting annual target budget reductions.Led comprehensive implementation of ITIL Framework processes. Directed Six Sigma process improvement initiatives, achieving 5% Y-O-Y budget reductions. Executed critical decisions regarding talent management including outsourcing, buy vs. build, project prioritization and partner relationships. Strengthened / optimized vendor and third party relationships. Consolidated Networks / Desktop / Help Desk and Telecom Support operations across all Ceridian International Business Units. -
Vp Network ServicesCeridian 2001 - 2006Minneapolis, Mn, UsManaged all Technology Infrastructure and operations at Ceridian US-HRS.
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Director Data ServicesCeridian 2000 - 2001Minneapolis, Mn, Us
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Network Services ManagerCoca Cola Enterprises 1997 - 2000Uxbridge, West London, Gb -
Manager Of Technical InfrastructureCeridian Corporation 1994 - 1997Minneapolis, Mn, Us
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Manager Of Network ServicesDunn & Bradstreet 1991 - 1994
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Systems AnalystDigital Equipment Corporation 1981 - 1991
Pat Harper Skills
Pat Harper Education Details
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Georgia Institute Of TechnologyArtificial Intelligence -
Douglas County HsDiploma
Frequently Asked Questions about Pat Harper
What company does Pat Harper work for?
Pat Harper works for Daxko
What is Pat Harper's role at the current company?
Pat Harper's current role is Chief Technology Officer.
What is Pat Harper's email address?
Pat Harper's email address is ph****@****ink.com
What is Pat Harper's direct phone number?
Pat Harper's direct phone number is +140456*****
What schools did Pat Harper attend?
Pat Harper attended Georgia Institute Of Technology, Douglas County Hs.
What are some of Pat Harper's interests?
Pat Harper has interest in Science And Technology, Education.
What skills is Pat Harper known for?
Pat Harper has skills like Enterprise Software, Data Center, Cloud Computing, Itil, Strategy, Management, Vendor Management, Telecommunications, Integration, Saas, Disaster Recovery, Information Technology.
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