Patrick Helms Email & Phone Number

Woodstock, Ga, Us

•Knowledge Transfer of duties to client’s vendor manager (AT&T)•Developed scripts to gather Invoice, Purchase Order, Contractor, Employee, and Vendor Claimdata from various sources into a database so that they could be approved and reconciled.•Automated vendor time approval process, to email delivery teams, record time approvals, scanfor time containing problematic data.•Managed access for 300+ IBM subcontractors•Worked with multiple vendors to ensure resources were compliant with IBM mandates.•Worked with delivery teams to ensure time was being charged to correct time codes and werewithin overtime constraints.•Worked with Invoicing Team to validate billing was correct and approved to pay.

Manage a technically diverse team of vendor resources who are responsible for the software development lifecycle and maintenance of approximately 30 applications. Ensure the vendor meets the needs of various internal AT&T application stakeholders. Ensure all applications meet evolving security requirements and remediate vulnerabilities.Adhere to all development standards of the TechDev organization.Comply with DevSecOps mandates.Provide and continually audit system, application, database, etc access for 60+ resources.Review and approve all vendor work estimates.Notable projects include:Oversaw project to roll out Stackstorm Enterprise automation to approximately 300k servers throughout the AT&T enterprise. Stackstorm allowed servers to perform automatic alerting, monitoring, ticketing and self-healing of issues that were found on the servers. My team maintained the software after implementation.Managed vendor rollout of BigFix SUA software. (Also 300k servers) BigFix served as a way to gather software installations of licensed software across all servers in the AT&T enterprise. Bigfix agents were installed on multiple platforms (Linux, Unix, Solaris, Windows). Managed team that maintained software after rollout.Modernized the development of applications in my team by onboarding them DevOps platform which included SVN/GIT, Maven/Ant, Jenkins, Sonar, BlackDuck.Other software supported by my team included:Aspera (Software Usage Analysis)ALM-FTS (Budgeting/Planning)Systems Capacity Planning (Server growth/lifecycle planning)Scart (for storage capacity planning)DbSoft (Software ordering platform)vTil (Sandbox server ordering)VPNTracker (VPN usage reporting)tSites (Platform for building and maintaining intranet sites)ITO Decomm (System for decommissioning servers)CASALA (Software compliance monitoring and reporting platform)USH (Ticketing)WebPPM (Ticketing)

ALM-FTS (Asset Lifecycle Management/Financial Tracking System)•Oversaw all stages of SDLC for ALM-FTS application using Agile/Waterfall hybrid methodology. •Worked with client team to understand and approve business needs and requirements. •Responsible for creating technical requirements for database and front end design.•Led and assisted offshore development team in coding per my requirements.•Performed product testing to ensure requirements coded to spec.•Created and Managed defects/enhancements using Atlassian Jira (iTrack) and utilizing Greenhopper Agile plugin.•Led Daily Scrum meetings to track progress of current efforts.•Worked with Business to define priorities of incoming work.•Responsible for writing data sweeps and conversions for implementation efforts.•Performed product implementation and sanity checks. •Worked with client team to understand/resolve production issues.Systems Capacity Planning (SCP) and Storage planning (Scart) applications•Assisted in coding and design and implementation of capacity planning tools.

•Managed team that built/supported on average 200+ env instances spanning 2-3 concurrent releases with minimal staff. Support included enterprise E2E testing, IT sys training, prod support, app development, high availability, billing conversions, and numerous other projects. •Managed source version control and distribution for test and prod envs.•Worked with prod support teams to coordinate code pushes.•Designed/Built CMS site that included database driven env request tracking, work request handling, real time server status reporting, wiki and code control tracking/auditing.•Designed/Coded multi-system web based iSeries Command and SQL processor that allowed team members to perform activities across systems without the need to log in to individual systems. •Automated security requests/ID creation through web based interface.•Worked with High Availability team to provide req for disaster recovery and failover activities.•Provided 24x7 on-call application support.

• Designed/coded billing application upgrade process which included object distribution, installation and tracking. This also included data migration, auditing, and backout procedures. • Performed General Turnover administration. Coded various auditing tools that interfaced with turnover.• Designed/Coded dynamic scripting tool for building QA test environments. Included functionality for variable substitution, SQL, CL and FTP command processing and associated error handling for each.• AS/400 Security maintenance across multiple test and production systems.

• Built Interfaces to Distribution System• Designed File Reorg/Archiving System• Analyzed and Coded changes for Y2K readiness • 2nd level application support for Distribution System

• Primary support for Manufacturing and Item Tracking Systems• Designed and implemented bar code labeling system• Configured and developed programs for hand-held scanners to upload data to the AS/400• Designed and coded Manufacturing Order System for lot tracking and shop efficiency tracking

• 24-hour on-call application support• Converted Key Control System from S/36 to native AS/400 code• Developed promotional contest applications for card swipe kiosks• Help Desk support