Patrick Helms Email & Phone Number

Woodstock, GA, US

• Knowledge Transfer of duties to client’s vendor manager (AT&T)
• Developed scripts to gather Invoice, Purchase Order, Contractor, Employee, and Vendor Claimdata from various sources into a database so that they could be approved and reconciled.
• Automated vendor time approval process, to email delivery teams, record time approvals, scanfor time containing problematic data.
• Managed access for 300+ IBM subcontractors
• Worked with multiple vendors to ensure resources were compliant with IBM mandates.
• Worked with delivery teams to ensure time was being charged to correct time codes and werewithin overtime constraints.

Manage a technically diverse team of vendor resources who are responsible for the software development lifecycle and maintenance of approximately 30 applications. Ensure the vendor meets the needs of various internal AT&T application stakeholders. Ensure all applications meet evolving security requirements and remediate vulnerabilities.Adhere to all.

• ALM-FTS (Asset Lifecycle Management/Financial Tracking System)
• Oversaw all stages of SDLC for ALM-FTS application using Agile/Waterfall hybrid methodology.
• Worked with client team to understand and approve business needs and requirements.
• Responsible for creating technical requirements for database and front end design.
• Led and assisted offshore development team in coding per my requirements.
• Performed product testing to ensure requirements coded to spec.

• Managed team that built/supported on average 200+ env instances spanning 2-3 concurrent releases with minimal staff. Support included enterprise E2E testing, IT sys training, prod support, app development, high.
• Managed source version control and distribution for test and prod envs.
• Worked with prod support teams to coordinate code pushes.
• Designed/Built CMS site that included database driven env request tracking, work request handling, real time server status reporting, wiki and code control tracking/auditing.
• Designed/Coded multi-system web based iSeries Command and SQL processor that allowed team members to perform activities across systems without the need to log in to individual systems.
• Automated security requests/ID creation through web based interface.

• Designed/coded billing application upgrade process which included object distribution, installation and tracking. This also included data migration, auditing, and backout procedures.
• Performed General Turnover administration. Coded various auditing tools that interfaced with turnover.
• Designed/Coded dynamic scripting tool for building QA test environments. Included functionality for variable substitution, SQL, CL and FTP command processing and associated error handling for each.
• AS/400 Security maintenance across multiple test and production systems.

• Built Interfaces to Distribution System
• Designed File Reorg/Archiving System
• Analyzed and Coded changes for Y2K readiness
• 2nd level application support for Distribution System

• Primary support for Manufacturing and Item Tracking Systems
• Designed and implemented bar code labeling system
• Configured and developed programs for hand-held scanners to upload data to the AS/400
• Designed and coded Manufacturing Order System for lot tracking and shop efficiency tracking

• 24-hour on-call application support
• Converted Key Control System from S/36 to native AS/400 code
• Developed promotional contest applications for card swipe kiosks
• Help Desk support