Pathik Shah

Pathik Shah Email and Phone Number

Experienced Product Leader | Expert in Strategy, Development, Launch, and Marketing | Delivering Results @ TIAA
new york, new york, united states
Pathik Shah's Location
Thane, Maharashtra, India, India
Pathik Shah's Contact Details

Pathik Shah work email

Pathik Shah personal email

About Pathik Shah

I am a highly experienced and accomplished Product Manager with a proven track record of success in developing and launching innovative products that meet the needs of users and drive business growth. I have a deep understanding of the product management lifecycle, from ideation to launch and post-launch support, and I am skilled at collaborating with cross-functional teams to bring products to market on time and within budget.In my previous roles at Safexpay, atyati Technologies, ICICI Bank, and Paytm, I have successfully delivered a wide range of products, including a B2C customer small finance bank application, a neobanking suite, and several wealth management products. I have also implemented Lean/Agile project management practices and regulated workflows, which has resulted in a significant reduction in time to market.I am a data-driven Product Manager, and I leverage data to prioritize features and optimize product performance. I am also passionate about customer-centricity, and I always ensure that my products meet the needs of users.I am a recipient of several awards, including the Best Product Manager Award and the Best Merchant Centricity Award at Safexpay. I am also a Best Employee of the year - (30 under 30) award winner at ICICI Bank.Outside of work, I am a member of Rotaract, where I have participated in over 35 service projects and raised INR 5 lakhs for the organization. I am also a Core Member of the World Polio Drive by Rotaract, where I have helped to raise over INR 1,00,000 for the World Polio Eradication Initiative.I am a highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence. I am also a team player, and I am always willing to go the extra mile to help my team succeed.

Pathik Shah's Current Company Details
TIAA

Tiaa

View
Experienced Product Leader | Expert in Strategy, Development, Launch, and Marketing | Delivering Results
new york, new york, united states
Website:
tiaa.org
Employees:
11532
Pathik Shah Work Experience Details
  • Tiaa
    Core Product Proficiency (Sr. Manager)
    Tiaa Jan 2024 - Present
    Mumbai, Maharashtra, India
  • Safexpay
    Lead Product Manager
    Safexpay Oct 2022 - Jan 2024
    • Increased customer retention by 15% and revenue by 10% by designing and delivering NeuX and Payout, two value-added.services for business customers.• Collaborated with cross-functional teams, stakeholders, and partners to define the product vision, roadmap, and strategy. Aligned product goals with company objectives and delivered three successful product launches in 12 months.• Conducted market research, user feedback, and data analysis to identify customer needs, pain points, and opportunities.Validated product hypotheses and assumptions with data-driven insights and user testing.
  • Atyati Technologies
    Product Manager
    Atyati Technologies Jun 2021 - Oct 2022
    Mumbai, Maharashtra, India
    Led project teams of 40-65 resources across 18 different states.• Implemented Lean/Agile project management practices and regulated workflows, saving time by 60% using JIRA.• Defined, implemented, and measured key performance indicators (KPIs) to identify program obstacles and communicatepotential impacts to the team.
  • Icici Bank
    Wealth Product Manager
    Icici Bank Feb 2020 - Jun 2021
    Mumbai Area, India
    Determined requirements for two new products and enhancements and led product development from concept to launch.• Managed the product roadmap and release schedule using JIRA.• Analyzed market trends and customer feedback to inform product decisions, which resulted in the identification of 45% ofproblem solutions.• Defined KPIs and improved product performance against goals by 47%.
  • Paytm
    Product Associate
    Paytm Oct 2018 - Feb 2020
    Mumbai Area, India
    •Developed a B2C customer small finance bank application for Paytm Payments Bank, meeting all requirements and launch deadlines. •Worked closely with cross-functional teams to design, develop, and launch the application, ensuring that it met the needs of customers and the business. •Analyzed market trends and customer feedback to identify and prioritize product opportunities, resulting in a significant increase in the adoption and usage of the application. • Defined and tracked KPIs to measure product performance against goals, achieving a significant improvement in key metrics such as active users, transactions, and customer satisfaction. •Gained valuable experience in the product management lifecycle, including ideation, design, development, launch, and post-launch support.
  • Motilal Oswal Financial Services Ltd
    Management Internship
    Motilal Oswal Financial Services Ltd Feb 2018 - Jun 2018
    Mumbai Area, India
    Led a team of four in developing a promotional event for a new product.• Managed data and information by logging information in Salesforce.• Implemented and tracked customer surveys for local, regional, and national campaigns for three products.
  • Thesmallbigidea
    Digital Marketing Intern
    Thesmallbigidea Feb 2017 - Jun 2017
    Mumbai Area, India
    • Developed and executed a social media strategy that increased follower growth by 15%.• Monitored website analytics and created monthly reports on website traffic and conversions.• Developed paid client ads for use on various social media platforms, resulting in an average of 10 users per ad.

Pathik Shah Skills

Management Customer Service Project Management Microsoft Excel Leadership Microsoft Office Program Management Microsoft Word Training Strategic Planning

Pathik Shah Education Details

Frequently Asked Questions about Pathik Shah

What company does Pathik Shah work for?

Pathik Shah works for Tiaa

What is Pathik Shah's role at the current company?

Pathik Shah's current role is Experienced Product Leader | Expert in Strategy, Development, Launch, and Marketing | Delivering Results.

What is Pathik Shah's email address?

Pathik Shah's email address is pa****@****ail.com

What schools did Pathik Shah attend?

Pathik Shah attended Ibs Mumbai, Ibs Mumbai, Rizvi College Of Hotel Management.

What skills is Pathik Shah known for?

Pathik Shah has skills like Management, Customer Service, Project Management, Microsoft Excel, Leadership, Microsoft Office, Program Management, Microsoft Word, Training, Strategic Planning.

Who are Pathik Shah's colleagues?

Pathik Shah's colleagues are Steven Thomas, Carmen Raileanu, Thomas Almodovar, Harika G, Jon Murphy, Jason Katz, Crpc®, Mousumi Ghosh.

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    gmail.com

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