Pat Howley Email & Phone Number

Nashville, Tennessee, Us

Windsor, Berkshire, Gb

University Park, Pa, Us

St Louis, Missouri, Us

St Louis, Missouri, Us

St Louis, Missouri, Us

St Louis, Missouri, Us

Amherst, Massachusetts, Us

Bethesda, Md, Us

• Work collaboratively with other sales channels to ensure sales efforts are coordinated and complementary • Build and strengthens relationships with existing and new customers to expand customer base • Build relationships with key internal and external stakeholders• Establish clear expectations for customers and properties throughout the sales process• Use negotiating skills and creative selling abilities to close on business and negotiate contracts• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc• Gain understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions.

Bethesda, Md, Us

• Effectively Manage Front Desk and Housekeeping• Supervise same day selling procedures to maximize room revenue and property occupancy.• Assist in the investigation of employee and guest accidents.• Use guest information tracking system to verify that a successful repeat guest recognition program and ensure the program is in use to recognize guest preferences.• Strive to maintain guest and employee satisfaction, and achieve the operating budget.• Effectively schedule employees to business demands and tracks employee time and attendance.

• Member of the Executive board for the largest student-run philanthropy in the world• Collaborate with 14 other Chairpersons to organize all THON events• Led a group of 21 Captains in an effort to secure all in-kind donations needed for events • Secured ~ $300,000 worth of in-kind donations• Ran the THON Raffle and secured top prizes – 2012 Suzuki Kazashi, trip to Europe, Dell computer• Managed relationships with donors ranging from $1,000 to $35,000 in value• Responsible for benefiting all donors based off of THON’s benefit structure and packaging• Redesigned the benefit structure to remain appealing and up-to-date• Spread awareness for The Four Diamonds Fund and Penn State to all potential donors• 96.06% of all money sent directly to The Four Diamonds Fund due to in-kind donations• Directly involved in helping THON raise $10,686,924.83

Louisville, Ky, Us

• Hired as busser, promoted to food runner, expo, cook, server, bartender, and trainer• Required to follow recipes and portions and to practice safe cash handling• Trusted to train new employees to be efficient and successful in the workplace• Employee of the Month May 2012

• Employee of the Month July 2009 • Hired as food runner and soon became a trainer• Promoted to Server after turning 18• Very diverse with my abilities. Worked as a food runner, busser, to-go server,dishwasher, cook, and server. • Towards the end of my time at the restaurant I began to be given responsibilitiesrunning the floor, making cuts, and putting together floor plans .

• Supervised by Marriott's 2007 General Manager of the Year.• Hotel became first Marriott property to finish year at number one in Overall Guest Satisfaction two years in a row• Rotated around all departments of the hotel including, the Restaurant, Culinary, Banquets, Housekeeping, Maintenance, Front Desk, Executive Offices, Human Resources, and Bookkeeping• Ran Banquets. Responsibilities included working with Delphi system, check logs, and Guest Issue Resolution• Required to make a banquet menu for a budget of $100/person and $20/person• Learned and operated Marriott Property Management System and worked with checking guests in and out and also spent time blocking rooms for groups staying at the hotel• Worked on scheduling and liquor inventory and ordering, TIPS trained• Learned to read and analyze Profit and Loss statement• Went on multiple "Sales Blitzes" with Sales Managers and worked on putting Banquet Events into Delphi software

Lake Buena Vista, Florida, Us

Bachelor Of Science (Bs), Hotel, Motel, And Restaurant Management

Education record