Patience Ferguson Email & Phone Number

Minneapolis, Minnesota, United States

Reports to the COO and serves on the Management Committee. Leads all HR and Diversity, Equity and Inclusion practices for the Bank; oversees the Bank’s Office of Minority and Women Inclusion (OMWI).

Greater Minneapolis-St. Paul Area

• A S1.4 billion enterprise providing services, resources and support for the largest city in the state of Minnesota. 2020 Platinum Excellence Award for Workplace Wellness - Hennepin County2016 IMPA Award - Successful.
• Successfully created an engagement process involving employees, elected officials, labor and City leaders regarding the establishment of Juneteenth as a paid holiday for City employees. As a result, the City was the.
• Created a workplace investigations division, which increased efficiency and effectiveness in the resolution of employee concerns and complaints.
• Facilitated the development and implementation of a Paid Parental Leave policy, which was unanimously approved by the Minneapolis City Council.
• Provided HR leadership support for executive pay compensation, which was positively recognized by the Star Tribune Editorial Board.
• Facilitated the creation of the first ever City Leadership U program. 83% of participants reported increased understanding of equity.

Minneapolis, MN

• A $16 million enterprise that serves over 25,000 annually in the areas of health and wellness, early childhood education, youth development, public policy and racial equity.2011 Nonprofit Mission Excellence Award –.
• Established the HR business partners model within the enterprise.
• Successfully led the 2012-13 Employee Engagement Survey process, which resulted in an 82% employee participation rate---the highest in the organization’s history.
• Developed and executed a results-based common performance management process, which decreased retroactive pay costs, improved employee morale and decreased discrimination liability.
• Facilitated the design of all recruiting, selection and onboarding processes, reducing employee turnover by 35%.
• Facilitated the creation of an employee engagement strategy which resulted in the “Best of Show” Award from Greater Twin Cities United Way for two consecutive years.

Richfield, MN

• THE STOREFRONT GROUP – Richfield, MN A $8 million organization providing services for suburban youth and families in the areas of health, education, and family empowerment.Director, Mosaic Diversity ProgramReported to.
• Built, developed and supported a high performing, multicultural team.
• Created the first suburban Somali Success program which resulted in 100 percent parent participation in school conferences.

St. Paul, MN

• A $6 million organization providing resources, tools and support for organizations.Reported to the CEO. Created policies, processes, tool and training support for leaders.Director, Volunteer Leadership Development
• Created the department. Developed outcomes to measure effectiveness.
• Lead research project designed to improve retention of volunteer leaders of color which resulted in 15 percent increased participation on boards and committees.
• Recipient of United Way’s “They Don’t Make Them Like You” Award.

St. Paul, MN

• A $800,000 organization providing consulting and training services. Reported to the Executive DirectorDirector, Board Governance and Strategic Planning
• Conducted training, consultation and board recruitment services for nonprofit and corporate organizations.
• Created and executed a marketing strategy which resulted in increased corporate member engagement and participation.

St. Paul, MN

• Consultation Manager Provided training and consulting services to small nonprofit organizations.
• Created and executed the first organization-wide diversity plan for the organization.
• Designed and implemented diversity recruitment strategy which resulted in 20% increase in revenue.

Master'S, Human Resource Development

Bachelors, Business Administration