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HIGHLIGHTS OF QUALIFICATIONS• Highly innovative and results-oriented professional with 20+ years of experience, dedicated to creating impactful and memorable conferences, meetings and events for 10 to 5,000 attendees• Portfolio of work encompasses both industry and proprietary events including conferences, tradeshows, board/advisory council meetings, and other custom events• Demonstrated mastery of event life cycle: development of event objectives, agenda and budget, management of logistics (site selection, vendor negotiations, attendee registration and communications, speaker management, rooming lists, food & beverage, audio visual, transportation, onsite staff allocation and execution), final reconciliation, review of ROI• Proven ability to effectively manage meeting spend through expense projection, cost containment and negotiation of supplier contracts • Skilled at working under an “agency model” – designing and delivering events to assist clients in reaching educational, sales and networking objectives while serving as an organizational profit center• Experienced in directing cross-functional teams (executive leadership, project and account management, sales, system engineering, creative and volunteers) to determine and deliver event objectives• Effective oral and written communicator accomplished in marketing communications, brand strategy and web content/design • Proficient in developing strategic plans, operating procedures, best practice guidelines, playbooks and templates to ensure consistency in event execution• Adept at introducing technology-based solutions to streamline operational efficiency and reduce implementation costs
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Senior Manager, Event MarketingVirtusa Mar 2020 - May 2020• Collaborated on replacement pipeline task force to identify innovative opportunities to supplant face-to-face events during coronavirus pandemic• Successfully pivoted to manage logistics including program execution, promotional campaigns, expense/budget tracking and lead management for digital events• Acted as subject matter expert on new project management platform, creating best practice/process documents to ensure consistent implementation by business unit leads and marketing teams -
Event Marketing Manager, NaTata Consultancy Services May 2019 - Mar 2020• Managed portfolio of NA Sports Sponsorships events, working with cross-functional teams to execute sponsorship of United Airlines NYC Half Marathon, Boston Marathon, Bank of America Chicago Marathon and TCS NYC Marathon• Collaborated with internal stakeholders to develop and execute pragmatic, innovative, and cost-effective strategies for events• Orchestrated event logistics including site selection, contract negotiations, food & beverage, housing, audio visual, exhibit services and promotional items• Created budgets, analyzed and managed meeting spend to a 15% or greater savings, on average, for all events • Developed comprehensive briefs outlining key components, best practices and processes for successful event execution• Researched vendors and formulated detailed RFP document for promotional products supplier• Assisted in planning and execution of TCS’ annual client events -
Conferences Specialist IiWolters Kluwer Teammate Audit Solutions Jan 2016 - Apr 2019• Manages portfolio of 40+ industry tradeshows, proprietary meetings and conferences per year • Facilitates logistical arrangements including registration, site selection, contract negotiations, food & beverage, housing, ground transportation, audio visual, exhibit services, drayage, décor, and collateral printing• Oversees event budgets, projects meeting spend, negotiates cost-effective contracts and analyzes final expenses and ROI• Collaborates with cross-functional teams to plan and execute annual TeamMate User Forum (700 attendees), managing showcase logistics, collateral printing, purchasing, shipping, and reviewing/editing presentations• Works with leadership to formulate and deploy plans for global employee communications and engagement initiatives• Develops and manages marketing plans, identifying opportunities to increase brand awareness in local community; serves as corporate liaison with community groups• Creates comprehensive documentation to detail event processes and best practices; researches industry standards and creates RFP templates for meeting space and exhibit booth design• Implemented bid process for 2018 tradeshow booth design, yielding cost savings in excess of 15% -
Senior Global Event PlannerCognizant Technology Solutions Jul 2011 - Feb 2015Virtual• Planned and executed 20-25 corporate events, tradeshows, conferences, and meetings per year• Directed event process, facilitating logistical arrangements including registration, site selection, contract negotiations, food & beverage, housing, ground transportation, audio visual, booth design, drayage, and décor. • Collaborated with cross-functional teams to plan and execute Cognizant Community (600 attendees) and Global Account Planning Summit (1200 attendees), managing registration and attendee communications• Managed event budgets, projecting costs, reducing controllable expenses, and reconciling final invoices• Introduced two new Quota Club sales incentive trips in APAC and Continental Europe, standardizing planning to ensure consistency with existing North American event• Achieved average satisfaction rating of 4.55 (out of 5) for Women Empowered client events, based on post-event attendee feedback surveys• Developed standardized project plans and budgets to streamline processes and increase efficiencies in planning of Women Empowered client facing events -
Meeting Planner, Global Conference GroupDeloitte Services Lp Dec 2007 - Apr 2009Virtual• Independently managed conferences, executive-level meetings and customer appreciation/retention events for up to 600 attendees with budget responsibility in excess of $5.5 million • Decreased meeting spend for International Financial Reporting Standards seminar by 15%• Reduced expenses for OCEO Senior Management Development Program, realizing a 30% savings on initial estimated spend• Achieved rating of 1.33 (with 1 being the highest ranking) on client feedback survey for last 3 quarters of 2008• Projected initial meetings costs for New Hire seminar within 4% of final spend • Served as project manager for series of meetings including New Hire, New Senior, ERS Tech Weeks and International Financial Reporting Standards, developing standard documents, processes and procedures -
Supervisor/Senior Event Planner/Event PlannerTech Data Sep 2002 - Nov 2007• Supervised team of 11 meeting planners, overseeing day-to-day activities including developing best practices and procedures, training/mentoring, and writing/administering annual performance evaluations and learning plans• Generated over $15 million in revenue, realizing an average profit margin of 54%, through skillful budget management and implementation of cost containment techniques• Directed cross-functional planning teams in the development of custom events to enhance marketing campaigns and foster relationships between business partners, customers, executives and internal sales teams• Effectively planned and executed 50-75 corporate events, conferences and meetings per year with budget responsibility up to $1.6 million per meeting• Reduced President’s Club incentive trip expenses by 20% through negotiating competitive contracts, leveraging supplier relationships and identifying areas for reduction/elimination• Awarded Tech Data Outstanding Achievement Award, 2006
Patience Smith Skills
Frequently Asked Questions about Patience Smith
What is Patience Smith's role at the current company?
Patience Smith's current role is Global Marketing & Events Professional.
What is Patience Smith's email address?
Patience Smith's email address is pa****@****ant.com
What is Patience Smith's direct phone number?
Patience Smith's direct phone number is (201) 801*****
What skills is Patience Smith known for?
Patience Smith has skills like Team Building, Planning, Sound, Suppliers, Printing, Expenses, Vendors, Sales, Veterans, Mentoring, Excess, Savings.
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