Viraj Patil Email and Phone Number

● Managing a team of 20 cybersecurity reviewers and Quality assurance researchers ensuring they are able to meet deliverables and while continuously improving the quality of the deliverables.● Perform Audits on the quality of the work reviewed and share necessary feedback and offer required support.● Work closely with the client to address any production issues and offer swift resolution for any challenges with no - minimum impact of production.● Organize KT and group sessions to share updates on policy revisions and educate the team on new workflows and guidelines.● Manage on-boarding of reviewers to the Project and train and transition them into Cybersecurity analysts and Quality Assurance Reviewers offering high quality deliverables.● Organize and Participate in Bi-Weekly and Monthly reviews with clients to provide week on week updates and highlights and receive new guidelines and feedback to pass on to the rest of the team.● Discuss, Share and assist with Implementation of automation ideas which will further reduce the error window and work with the client towards implementing them.

● Performed cybersecurity check on developer submissions on Client marketplace using SAST and DAST. ● Defined and designed test cases to identify potential security threats which may leak or compromise client marketplace.● Worked towards discovery and identifications of new and emerging security threats and safeguard the data and privacy of end users of Client marketplace.● Collaborated with Client developer team to setup automation which will identify future instances of known trends there reducing the dependency of Human intervention.

● Developed process models and simulations to predict process performance and identify potential bottlenecks.● Implemented process control strategies to reduce process variability and improve process stability.● Designed custom workflows, triggers, and process builder flows to automate business processes

● Collaborated with cross-functional teams to identify and resolve technical issues with GIS services, reducing downtime by 15% and improving overall system reliability.● Documented workflows on Implementing GIS infrastructure over Local and cloud based instances.● Developed and executed comprehensive training programs for 50+ employees on GIS software and applications, resulting in a 20% increase in productivity.● Worked with various small scale to large scale clients and ensured swift and timely resolution to their queries .