1. Experienced in working with Agile Scrum methodology, proficient in breaking downrequirements into feature listing, user stories, & project plans, as well as othernecessary documents.2. Schedule calls with clients, understand requirements & create FRD, project plans, SRS,and user stories.3. Manage project plan tasks, ensuring their timely completion & managing changerequests.4. Responsible for daily scrum calls, conducting thorough follow-ups throughout the daywith teams to ensure clarity and smooth functioning of requirements.5. Performed test case review, and client demo-assisted UAT testing.

1. Possess a comprehensive understanding of Insurance products, including customerrequests, KYC, payments, & mobile Applications.2. Support customer service teams in resolving escalated issues and complaints.3. Connect with cross-functional teams to advice innovative financial products &services customized to address evolving market demands & customer requirements.4. Enhance customer loyalty & retention rates by delivering personalized financialadvisory services that cultivate strong customer relationships.