System Engineer
CurrentMSP Company- End User Phone/Remote Support: Software/ Hardware, Windows- MS Office 365 Administration (Exchange Admin, License, Sharepoint, OneDrive, MS Office Desktop Apps )- Exchange Admistration: user creation, disabling accounts, distrolist management, pw resets- Google Workspace Administration- Azure Administration: MFA reset, File recovery- Active Directory Administration: user creation, disabling accounts,distro list management, pw resets- Windows Server (GPO, DHCP, DNS)- Server Administration: File server, Printer server- Microsoft MFA Setup- Proofpoint and O365 Defender Email Filter administration (whitelist, blocklist, content filtering)- Desktop/Printer Support- VPN Administration (SonicWall NetExtender, WatchGuard, Cisco Anyconnect)- Remote Desktop Support/Setup - Basic PowerShell scripting/command- Anti-Virus: ESET- Ticketing System: N-ABLE, ConnectWise & Autotask- RMM: N-Central, Connect Wise Manage & Automate- Documentation Tool: IT Glue (Create & Update KB's)