• Took on database support responsibilities from outgoing DBA, quickly mastering FedEx policies and administrative processes.• Worked with application teams to design and create databases to store application data in efficient and economical manner.• Participated in multiple database performance investigations. Also provided input to appdev teams for efficient query performance and optimum table structures.• Participated in upgrading databases from 12c to 19c versions.• Participated in database migration process from on-prem data center to private cloud.• Provided input in streamlining the DIY database resource request forms.• Provided constructive input to the Business Continuity Disaster Recovery exercise.• Learned non-oracle database technologies like PostGreSQL, DataStax. Completed DataStax Academy Apache Cassandra™ Administrator Path courses. • Supported active-active DataStax cluster of 48 nodes across two data centers. Performed regular administrative tasks for the Datastax databases.• Participated in maintaining Oracle ZDLRA backup appliances. Regularly involved in scheduling and performing quarterly patching activities.

● Worked on setting up Oracle Utilities Analytics platform consisting of Oracle Data Integrator, Golden Gate and OBIEE.● Leading project replacing Oracle Change Data Capture by Oracle GoldenGate.● Leading team that is responsible for Oracle and Microsoft SQL Server databases.● Responsible for developing and enhancing Database Administration Vision for the organization and DBA group. Developed the database administration best practices by building standards and administrative procedures handbook.● Responsible for database security and regulatory requirements.● Maintained Cybersecurity adherence by regular application of Oracle and Microsoft security patches. Used techniques like database auditing, automatic statistics gathering to enforce data quality and security policies.● Successfully went through Exadata quarterly patching for last 4 years within SLA window. Also oversaw successful quarterly patching of Oracle Exadata Cloud at Customer.● Enhanced database reliability across Oracle and SQL Server platforms through regular problem-solving, data backups, and disaster recovery plans. Suggested process improvements when encountering issues.● Responsible for 24x7 DBA on-call technical support to business-critical applications.● Responsible for ITIL processes including Change Management, Configuration Management, Incident Management, Problem Management. Monitors SLA and OLA metrics.● Collaborated with DEV/OPS working group to introduce and promote CI/CD practices in CSU.● Worked on developing Database design patterns. Collaborated creating strategic direction document incorporating industry-standards. ● Created database design (logical and physical) based upon requirements of projects.● Provided leadership in implementing database monitoring tools, OEM, SCOM, Solarwinds and upgrading them to latest versions.● Reduced technical incident pages by 70 % over by implementing regular review of OEM and SCOM metric thresholds and tweaking them.