• Manage team of 25 technical resources spread across 5 distinct areas - Quality Assurance, Business Analysis, Configuration Management, Development Team, Technical Writing and Training. Responsible for team performance, reviews, career guidance and skills development.• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality ofdeliverables by 22%• Empowered teams to self-organize and grow cross-functionality• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the ontime delivery of 33 major initiatives• Met goal of addressing and resolving issues within 24 hours• Manage the lifecycle of code development, from ideation to sprints to deployment• Coordinate and manage code releases and shared APIs with other IT groups• Communicate with other management, engineers, product managers and support specialists on product issues• Track and communicate team velocity and sprint/release progress