Blairstown Operations Manager
Current-- Manage the day-to-day operations of the Blairstown location, utilizing independent judgment, initiative, diplomacy and flexibility in a constantly fluctuating environment. We serve over 5,000 diverse participants year-round, and this position is the first point of contact for visitors and callers inquiring about our facilities. Priorities constantly change and the Operations Manager is relied on to be sure programs run smoothly.--Assist with the annual recruiting process of our summer staff and any open full-time positions.--Provide high quality customer service to all current and potential clients of PBC throughefficient and accurate outreach and communication.--Support the Blairstown Marketing Team to develop and implement a successful strategy to extend our program offerings and increase occupancy.--Generate reservations, invoices and other confidential paperwork for our client organizations and answer any questions that arise before, during or after the programs.-- Generate financial and program measurable participant reports for management to keep them apprised of the groups that were here for budgetary and staffing projections.