Pat Klemm, Mba

Pat Klemm, Mba Email and Phone Number

Director of Omnichannel Systems @ SNIPES
Harleysville, PA, US
Pat Klemm, Mba's Location
Harleysville, Pennsylvania, United States, United States
Pat Klemm, Mba's Contact Details
About Pat Klemm, Mba

Pat Klemm, Mba is a Director of Omnichannel Systems at SNIPES. He possess expertise in social media marketing, digital marketing, marketing communications, advertising, social media and 45 more skills.

Pat Klemm, Mba's Current Company Details
SNIPES

Snipes

View
Director of Omnichannel Systems
Harleysville, PA, US
Website:
snipes.com
Employees:
4196
Pat Klemm, Mba Work Experience Details
  • Snipes
    Director Of Omnichannel Systems
    Snipes
    Harleysville, Pa, Us
    View
  • Five Below
    Senior Product Manager: Store Inventory And Mobility
    Five Below May 2024 - Present
    Philadelphia, Pa, Us
    View
  • Five Below
    Senior Product Manager: Omnichannel
    Five Below Jun 2022 - May 2024
    Philadelphia, Pa, Us
    View
  • Five Below
    Product Manager: Omnichannel
    Five Below Sep 2021 - Jun 2022
    Philadelphia, Pa, Us
    • Overseeing the end-to-end product design for our various omni-channel initiatives, including goal setting, journey mapping, diagramming operational workflows, storming low/hi res product mock ups, defining business requirements, and writing acceptance criteria.• Building out product release plans with an agile philosophy in mind (from conceptualizing a viable MVP product, testing criteria, analyzing customer sentiment, and iterating the product design to maximize long-term value of the feature)• Anticipating potential scope creep and internal/external risks to project delivery and developing contingency plans to minimize project risk.• Identifying opportunities for product growth within the omnichannel program and managing via a multi-phase, multi-year roadmap.• Ensuring that the value of each product proposal is clearly articulated and understood by key business stakeholders to maximize product adoption.• Leading all core agile ceremonies with the larger product team (inception, daily scrum, sprint planning, backlog grooming, showcase, and retrospectives)• Problem solving ad hoc production bugs and proposing both short and long term fixes to minimize customer impact, while providing pros/cons of each proposal. • Leading three distinct, global product groups (OMS, ECOM OMNI, and PIM) with a total development team of ~20 people.• Building trust, rapport, and empathy with key stakeholders, cross-functional PdMs and development teams.Noteworthy Products: Buy Online, Pickup in Store (BOPIS), Ship from Store (SFS), PIM Migration
    View
  • Five Below
    Product Manager: Ecommerce (Top Of Funnel)
    Five Below May 2019 - Sep 2021
    Philadelphia, Pa, Us
    • Led the front-end (specifically top funnel), merchandising and customer service tech migration activities for fivebelow.com’s transition onto newly acquired hollar.com’s tech stack.• Acted as the liaison between all key business, design and IT stakeholders to ensure all business requirements are clearly understood, developed, tested and delivered in-scope and on time. • Prioritized stories based on quantitative data, customer feedback, or industry/competitor analysis with the goal of driving the most business value.• Wrote detailed user stories and acceptance criteria based on high-level business requirements and where necessary, breaking up stories into manageable, executable, and measurable pieces. • Led all key agile ceremonies, including sprint planning, backlog grooming, retrospective, and showcase.• With the preliminary timeline and budget provided, I defined both the overall goals of the website’s MVP product, along with the primary KPIs used to grade the success of the re-platform.• Supported the process-mapping of all ‘as-is’ and ‘to-be’ states for key merchandising and customer service functions during the re-platform (including facilitating all necessary training sessions needed to support key business functions).Noteworthy Products: Website Replatform (Magento 2 to React/Rails-based platform), CMS lite
    View
  • Five Below
    Assistant Ecommerce Manager
    Five Below Nov 2017 - May 2019
    Philadelphia, Pa, Us
    • Identified, prioritized, and executed against Five Below's ecommerce growth initiatives, contributing to ~40% year-over-year ecomm growth, including: • Evaluated and onboarded a personalization provider to offer personalized recommendations to our customers. • Discovered inefficiencies with the internal merchandising product-setup process and facilitated the building of a new key integration to automate portions of the product enrichment process.• Analyzed and interpreted data from various reporting tools, including Google Analytics, BI, Zendesk, survey data, and industry news to uncover new opportunities for business growth.• Owned the business relationships and remained knowledgeable on all 3rd party ecommerce tools and their respective integrations, including Salsify (PIM), Signifyd (Fraud), Zendesk (CRM), Dynamic Yield (Personalization), and TVPage (Shoppable Videos).• Acted as the project lead for the 2019 Magento 2 re-platform, which included developing key business goals, building target customer personas, facilitating working sessions with design, IT and the business, and defining acceptance criteria for 75+ front-end features to ensure both an on-time and on-budget.• Facilitated a three-pronged external UAT program to help mitigate risk before the launch of the Magento 2 product, including:1. Guided user journey UAT with prospective customers in our target demographic through Userlytics.2. Focus-group facilitation with selected volunteers.3. Company-wide survey for pre-production feedback.All feedback was compiled, bucketed and prioritized based on a combination of business impact, urgency, and complexity.Noteworthy Products: Website Replatform (Magento 1 to Magento 2), Personalization through Dynamic Yield’s Saas Product
    View
  • Radial Inc. (Formerly Ebay Enterprise)
    Ecommerce Analyst Iii
    Radial Inc. (Formerly Ebay Enterprise) May 2014 - Nov 2017
    • Managed the ecommerce/omnichannel experience and overall client relationship of eight nationally recognized retailers in the fashion, sports, home improvement and toy industry. Online retailers’ combined online merchandise sales exceeded $500 million per year. My primary responsibilities included: • Led client touchpoints to maintain maximum transparency between Radial and clients. Touchpoints included weekly cadence, monthly operating reviews, post-holiday review, client renewals, QBRs, and project discussions.• 2015 & 2016: consecutive 20% year-over-year increase to client satisfaction score based on Medallia survey.• Led strategic engagement sessions with clients to address client pain points, determine prospective solutions, and flesh out the timeline/costs associated with those initiatives. • Communicated project objectives to Radial’s technical account management team and ensured the project implementations were on budget, on time, and fulfilled the requirements of the client.• Analyzed the performance of my clients’ websites against financial forecasts and various client-relevant KPIs, including AOV, UPT, bounce rate, and cart abandonment rate. Programs used to extrapolate this data include Omniture and Google Analytics.
  • Reachlocal
    Account Manager
    Reachlocal Jun 2012 - Feb 2014
    Woodland Hills, Ca, Us
    Managed and maintained over 100 digital marketing campaigns for 60+ clients with a combined annual budget of roughly $1.7 million. My primary responsibilities included:• Evaluated each campaign’s monthly performance & analyzed against various marketing metrics. • Maintained a positive relationship with each client through various touchpoints that ranged from transparent campaign performance presentations, marketing recommendation calls, and long-term growth strategy calls while integrating cross-sell/upsell opportunities.
    View

Pat Klemm, Mba Skills

Social Media Marketing Digital Marketing Marketing Communications Advertising Social Media Marketing Powerpoint Account Management Illustrator Event Management Facebook Promotions Public Relations Research Editing Photoshop Social Networking Microsoft Word Copywriting Business Strategy Omniture Web Commerce Word Ppc Online Advertising Online Marketing Display Advertising Website Strategy Marketing Strategy Internet Strategy Search Advertising Sem Crm Salesforce.com Branding And Identity Small Business Online Marketing Small Business Marketing Small Business Business Analysis Business Growth Strategies Consulting Strategic Consulting Google Analytics Google Adwords A/b Testing Catalog Management Project Management Analytics Microsoft Excel Business Objects

Pat Klemm, Mba Education Details

  • La Salle University
    La Salle University
    Marketing
  • Cornell University
    Cornell University
    Marketing Strategy For Business Leaders
  • La Salle University
    La Salle University
    Marketing And Digital Arts Minors
  • Duquesne University
    Duquesne University
  • Moravian Academy
    Moravian Academy

Frequently Asked Questions about Pat Klemm, Mba

What company does Pat Klemm, Mba work for?

Pat Klemm, Mba works for Snipes

What is Pat Klemm, Mba's role at the current company?

Pat Klemm, Mba's current role is Director of Omnichannel Systems.

What is Pat Klemm, Mba's email address?

Pat Klemm, Mba's email address is pa****@****cal.com

What is Pat Klemm, Mba's direct phone number?

Pat Klemm, Mba's direct phone number is +161066*****

What schools did Pat Klemm, Mba attend?

Pat Klemm, Mba attended La Salle University, Cornell University, La Salle University, Duquesne University, Moravian Academy.

What skills is Pat Klemm, Mba known for?

Pat Klemm, Mba has skills like Social Media Marketing, Digital Marketing, Marketing Communications, Advertising, Social Media, Marketing, Powerpoint, Account Management, Illustrator, Event Management, Facebook, Promotions.

Who are Pat Klemm, Mba's colleagues?

Pat Klemm, Mba's colleagues are Simone Ribighini, Sara Pollack, Mara Ernano, Schirin Abdallah, Cristina Gonzalez, Erwan Sacramento, Kamel Abdelmoumene.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.