Mathew Payne Email & Phone Number

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Specialist construction, cyber, engineering and technology insurance.

I was responsible for overseeing all aspects of delivering standards and outwards reinsurance operational requirements, as well as conducting regular reporting and analysis. I am tasked with identifying data quality issues that could impact standards and reinsurance, and I lead data quality and IT projects aimed at improving location data analysis and.

Strategically utilised data and market analytics to identify revenue opportunities and inform decision-making in existing portfolio, creating bespoke reports within Acturis for the BDMs, TLs and SUM.Implemented innovative approaches to maximize new and existing business growth.Ensured excellent customer service through technical excellence and HSB's.

Manchester, United Kingdom

As part of RSA's Marine Regional Portfolio Underwriting Team, I specialized in E-Trade business and future technologies. My responsibilities included underwriting cases within agreed processes and risk appetite, contributing to policy wordings, and managing customer and stakeholder interactions to achieve business development and retention targets.I.

Manchester, United Kingdom

• Implemented a streamlined work logging process for the team, resulting in real-time visibility of work allocation and deadlines while eliminating manual data entry and ensuring all work is accounted for.
• Established profitable relationships with new and existing brokers, leading to significant growth in GWP, and provided guidance on technical referrals for complex cases, creating customized policy clauses as needed.
• Contributed to the development and launch of a new multi-vehicle own goods delegated authority scheme, including policy wording amendments to meet broker and market needs.
• Selected as a Trailblazer for RSA's BIG UPGRADE initiative due to knowledge of company IT systems and willingness to share insights.
• Participated in Darwin, Digital Ambassador, and Marine Innovation Labs, focusing on technological changes in insurance and the marine industry.
• Created a training plan for new starters, mentored a new Level 6 employee, and provided 1-to-1 work shadowing for school pupils.

Manchester Area, United Kingdom

Identified the best solutions to claims. Proactively managed my own case load of Commercial Claims and achieved settlements in line with agreed claims processes.

Ensured the delivery of the best possible service to customers and third parties.
Organized and used internal and/or external suppliers to ensure repair, replacement and supply of.

Manchester Area, United Kingdom

• Led various projects for a prestigious and multi-award-winning outsourcing service, including NHS Carers Direct, The City of London’s National Fraud and Cyber Crime Unit, the Careers Service, and UKTV;Achievements and.
• Successfully led the project for NHS 'Carers Direct,' which was awarded the Guardian's Public Sector Award for 'Service Delivery.' Implemented the social media policy for the NHS Carers Direct service and set up.
• Led and managed multiple projects, including Multichannel Technology & Integration, Online Web Chat Design & Development, Content Marketing, Social Media Marketing, SMS Services, Response Handling & Mailing, and.

General Online Administration/Promotion/Journalistic work for erolalkan.co.uk which then developed into the Phantasy Sound Record Label.Roster: Erol Alkan, Daniel Avery, Connan Mockasin, Beyond The Wizards Sleeve, Ghost Culture, Late Of The Pier, Tom Rowlands (The Chemical Brothers), James Welsh, Cowboy Rhythmbox, Babe Terror, U.

Bachelor'S Degree, Business Information Technology, 2:1

Activities and Societies: Chair of the Indie Music Society. Radio Presenter on the University Radio Station.Music and Gig reviews for the.

Hnd, Business Information Technology, Distinction