Patrick Burke ☁️️ Email and Phone Number
Patrick Burke ☁️️ work email
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Patrick Burke ☁️️ personal email
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Patrick Burke ☁️️ phone numbers
SUMMARY• Over ten years experience as an IT professional with more than eight years of experience on the Salesforce CRM and Force.com platform as a Salesforce Developer, Salesforce Administrator and providing support for challenging CRM implementation projects.• Certified Salesforce Platform Developer I & II, JavaScript Developer 1, App Builder, Service Cloud Consultant and Administrator experienced with enabling service, sales, marketing and operational initiatives for companies in Healthcare, Insurance, Consumer Goods, Manufacturing, Higher Education and the Cruise industry.• Experience in developing Apex Classes, Triggers, writing Workflows, configuring Process Builder and Flows (Visual Workflows and Lightning Flows).• Substantial experience building Visualforce pages, Visualforce custom controllers, Aura Components and Lightning Web Components.• Extensive experience of using declarative features like validation rules, workflows, approval processes, dynamic approval process, process builder, Flows and sharing rules automation to satisfy complex business process automations.• Significant experience working in a SAFe Agile Methodology as a team member on an Agile Release Train as part of a highly functioning scrum team. • Extensive experience using AutoRabit to manage environments and deploy code changes into CI/CD pipelines and environments.TECHNICAL SKILLS:Salesforce Technology: Force.com platform, Sales cloud, Service Cloud, Marketing cloud, Communities, Einstein Analytics Studio, Apex Classes, Controllers and Extensions, Triggers, Visualforce Pages, Lightning pages, Lightning Components, Lightning App Builder, Workflows, Process Builder, Visual Workflow/ Lightning Flow, SAQL, SOQL and SOSL.Salesforce Tools: Apex Data Loader, Workbench, Visual Studio Code IDE with Salesforce Extension Pack tools.Languages: Apex, Java/J2EE, JavaScript, HTML, CSS, SQL, PL/SQL.Databases: MS SQL Server, Oracle 10g/9i, DB2, MS Access.Configuration Skills: Workflow time-dependent actions, field updates, email alerts, task Creation and Custom Object development; Field creation, Page Layout Creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, SFDC.Project Management Methodologies: SAFe Agile, Agile and Waterfall.Project Management Tools: MS ProjectBusiness Process Modeling Tools: MS Visio SDLC Software: Rally Software, HP ALM, TFS – Team Foundation Server, AutoRabit – Continuous Integration and Release Management Platform, BitBucket – Version Control System
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Aetna, A Cvs Health CompanyFlorida, United States -
Senior Salesforce DeveloperAetna, A Cvs Health Company Jun 2020 - PresentHartford, Connecticut, Us• Serve as a Salesforce Developer on a SAFe Agile train to deliver software enhancements for the Digital Transformation project for Service Cloud to manage interactions between members, customer service representatives and clinicians.• Use Force.com platform for developing feature-rich and user-friendly Lightning Pages, Aura Components and Lightning Web Components to enhance the SFDC Lightning Experience UI.• Designed, developed, implemented, and enhance a member dashboard that consists of 9 API callouts to legacy systems for displaying a visualization of member data for users to get a 360 view of the member. The integration implementation leverages grouped continuation pattern callouts and hidden components to provide scalability, performance, and versioning capabilities.• Designed, developed, integrated with Salesforce, and enhance a third-party online webinar provider to enroll, manage, deliver, report, and provide downstream systems with class disposition data for enterprise reporting of the online class delivery to members.• Designed, developed, implemented, and enhance screen flows that uses custom aura screen components for UI interaction and data validation. The flows finish with sending data to external systems for reporting and data alignment.• Participated in the analysis, refinement, and development of a POC to migrate Service Cloud (Case centric) functionality to Health Cloud (Person Account) implementation.• Designed, developed, deployed, and enhance Splunk dashboards for Production and Lower environments to monitor API calls for number of calls, success/failure, payload size, response time and displayed the responses in visualizations for statistical counts and in time series.• Use AutoRabit to manage environments and deploy code changes into CI/CD pipelines and environments.
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Senior Salesforce DeveloperRoyal Caribbean Cruises Ltd. Feb 2020 - Jun 2020Miami, Florida, Us• Migrate 800 users from Salesforce Classic / Lightning to Lightning Experience only and develop enhancements to Sales Cloud, Service Cloud and Communities. • Use Force.com platform for developing feature-rich and user-friendly Visualforce pages, Lightning Pages, Lightning Components and Lightning Web Components to enhance the SFDC UI.• Design and develop applications on the Force.com platform using the Apex programming language for controller extensions, apex-based triggers and validation rules.• Leverage the Salesforce latest release features and functionality to bring solutions that improve business results to the divisions/functions and IT leadership.• Create and maintain business processes, requirements, and functional specification documentation -
Salesforce DeveloperSouthern Glazer'S Wine & Spirits Feb 2018 - Feb 2020Miami, Florida, Us• Served as a Salesforce Developer on a SAFe Agile train to deliver software enhancements for the Digital Transformation project of sales enablement for approximately 9,000 field sales users. • Migrated 500 inside sales users from Salesforce Classic to Lightning Experience and enhancements to Sales Cloud, Service Cloud, Communities and Einstein Analytics. • Used Force.com platform for developing feature-rich and user-friendly Visualforce pages, Lightning Pages, Lightning Components and Lightning Web Components to enhance the SFDC UI.• Designed and developed applications on the Force.com platform using the Apex programming language for controller extensions, apex-based triggers and validation rules.• Developed dataflows, datasets and dashboards for Einstein Analytics to deliver business value and provide tools for making strategic decisions.• Enhanced current business processes on the Salesforce.com platform by creating and enhancing workflows, approval processes, validation rules and sharing & security rules.• Created various reports which include both Salesforce classic and Lightning summary reports, matrix reports, pie charts and dashboards. • Leveraged the Salesforce latest release features and functionality to bring solutions that improve business results to the divisions/functions and IT leadership.• Supported the creation of test plans – especially User Acceptance Testing.• Supported the education and training of end users, working to increase end user proficiency and adoption of implemented solutions. -
Salesforce Administrator / Business AnalystUniversity Of Miami Apr 2017 - Feb 2018Coral Gables, Fl, Us• Performed configuration and programmatic changes and enhancements on the Salesforce Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud and the Force.com Platform based on the HEDA data model architecture.• Converted business requirements and business rules into deliverables such as functional and non-functional specifications, use cases, process diagrams, and data flow diagrams.• Documented and conducted testing of requirements that include functional, regression, user acceptance to verify the business requirements are met.• Developed and formalized the SDLC process for internal and consultant led development work.• Developed User Group presentations for Salesforce seasonal releases that provide users with new enhancements that will improve engagement with the platform.• Integrated Marketing Cloud, Marketing Cloud Connect and Salesforce to create a test environment for development and testing of marketing campaigns using Journey Builder. -
Salesforce Business Analyst / AdministratorRoyal Caribbean Cruises, Ltd. Jun 2015 - Apr 2017Miami, Florida, Us• Documented business requirements and business rules into deliverables such as functional and non-functional specifications, use cases, process diagrams, and data flow diagrams for a capital project to enable the planning, marketing, registration and confirmation of Ship Tours for field sales of the Royal, Celebrity and Azamara brands.• Documented and conducted testing of requirements that include functional, regression, user acceptance to verify the business requirements are met.• Managed Small Capital and Charge back projects that migrate new functionality and alterations to existing applications in Salesforce using Agile development methodology.• Prepared documentation and manage Change management process for migrating new projects and support issues into the production environment.• Created complex SQL queries used to validate data integrations and transformations from source systems to Salesforce platform
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Database Marketing ConsultantJkg Group May 2014 - May 2015• Managed account portfolio of over $1.0 Million annual revenue.• Gathered and finalized detailed requirements for marketing campaigns.• Utilized analytical skills and interpretation of data to assess individual campaign effectiveness across all channels and make recommendations for increased effectiveness.
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Business Process ConsultantKonica Minolta Business Solutions U.S.A., Inc. Mar 2013 - May 2014Ramsey, Nj, Us• Developed the business case and implementation strategy for a $375,000.00 technology refresh of a 120+ employee law firm by moving the IT Infrastructure to the cloud for managing business continuity, disaster recovery and email hosting and integrating an enhanced document workflow for scanning into document content management system.• Identified and analyzed business requirements for Network Infrastructure and Document Management Workflow• Conducted Cost/ Benefit, GAP and Return on Investment analysis to strengthen business cases. -
Business Process ConsultantRicoh Americas Corporation Jun 2012 - Feb 2013Exton, Pa, Us• Developed the business case and led the stakeholder acceptance of a $195,000.00 technology upgrade in hardware and a content management system for the headquarters and a satellite office of a low-income housing Property Management Company.• Identified business requirements, activities and deliverables that affected key business processes.• SFDC super user that developed analytical reports and mentored colleagues. -
Project ManagerAlcom Printing Mar 2011 - Jun 2012Harleysville, Pa, UsResponsible for the project management of direct response marketing campaigns for clients. -
Marketing ConsultantFranklin Communications, Llc Jul 2001 - Feb 2011Hialeah, Florida, Us• Managed account portfolio of over $1.3 million in annual revenue.• Implemented successful student acquisition program for the University of Miami, DCIE that increased enrollment of their Summer Scholars program by 32% since initiation of the marketing program.• Increased fundraising donations by over 20% for Medical Alumni and Parent class giving solicitations to provide campaign success for University of Miami, Miller School of Medicine.• Used MS SQL Server and MS Access to update, maintain and extract campaign data.• Performed database segmentation queries based on demographic, geographic, psychographic and behavioristic attributes while implementing testing through nthing, splitting and A/B variables for print and email marketing campaigns.• Performed regression analysis to evaluate prospect data and optimize effectiveness ofmarketing campaigns.• Designed the website layout and database schema for student acquisition annual programfrom 2007 to 2010.• Programmed in HTML for the development of microsites and to implement Google analytics.
Patrick Burke ☁️️ Education Details
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Florida International University - College Of BusinessInformation Systems -
Nova Southeastern UniversityMarketing
Frequently Asked Questions about Patrick Burke ☁️️
What company does Patrick Burke ☁️️ work for?
Patrick Burke ☁️️ works for Aetna, A Cvs Health Company
What is Patrick Burke ☁️️'s role at the current company?
Patrick Burke ☁️️'s current role is Senior Salesforce Developer at Aetna, a CVS Health Company.
What is Patrick Burke ☁️️'s email address?
Patrick Burke ☁️️'s email address is pa****@****ail.com
What is Patrick Burke ☁️️'s direct phone number?
Patrick Burke ☁️️'s direct phone number is +130528*****
What schools did Patrick Burke ☁️️ attend?
Patrick Burke ☁️️ attended Florida International University - College Of Business, Nova Southeastern University.
Who are Patrick Burke ☁️️'s colleagues?
Patrick Burke ☁️️'s colleagues are Stephanie Acosta, Brenda Campbell, Skander Mekni, Renee Wright, Tamara Lewis Rucker, Dora Lopez, Valerie Placencio.
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