Linda P.

Linda P. Email and Phone Number

IT Senior Analyst
Linda P.'s Location
Canada, Canada
About Linda P.

I BRIDGE THE GAP BETWEEN PEOPLE & INFORMATION TECHNOLOGIES!CORE QUALIFICATIONS Client relation management,  Out- sourced infrastructure / application service delivery ,  Strong analytical skills combining business applications, processes & underlying technology  Client contact centre interface for enhanced end-user experience Strong training & communication skills with the ability to explain technology in simple words ITIL certified and an eye for problem resolution.BUSINESS SECTORS  Aviation: (Air Transat) Banking: (Laurentian Bank of Canada & National Bank of Canada) Consulting: (CGI) Food Distribution: (Metro-Richelieu) Government: (of Quebec: )  Insurance: (Canadian Union & Industrial Alliance – Home & Auto) Manufacturing: (Alcan & SNOC) Sports: (World Anti-Doping Agency)

Linda P.'s Current Company Details

IT Senior Analyst
Linda P. Work Experience Details
  • ----
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    ---- Aug 2014 - Feb 2015
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    Receive and manage a variety of client requests from across Canada & USA
  • Not Defined
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    Not Defined Oct 2013 - Dec 2013
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    ---
  • Not Yet Defined Limited
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    Not Yet Defined Limited Jun 2012 - Jul 2013
  • Not Yet Defined Limited
    --
    Not Yet Defined Limited Aug 2009 - Jun 2012
  • Not Yet Defined Limited
    Service Delivery Coordinator
    Not Yet Defined Limited May 2003 - Aug 2009
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  • Not Yet Defined Limited
    It - Change Coordinator
    Not Yet Defined Limited Sep 2001 - May 2003
    CLIENT:Coordinate multiple technological & application changes
  • Not Yet Defined Limited
    Director
    Not Yet Defined Limited Sep 1999 - Sep 2001
    Manage a team of 6 consultants working on client contract
  • Not Yet Defined Limited
    Supervisor & Senior Technical Call Center Agent
    Not Yet Defined Limited Mar 1993 - Sep 2001
    Client:

Linda P. Skills

Problem Management Service Delivery Technical Support Client Relations Skills Itil Call Centers Integration Team Leadership Change Process Process Improvement Positive Coaching Communication Skills It Service Management It Strategy Business Process

Linda P. Education Details

  • University (Short Program)
    University (Short Program)
    Short Program
  • Cegep
    Cegep
    Computer Programming

Frequently Asked Questions about Linda P.

What is Linda P.'s role at the current company?

Linda P.'s current role is IT Senior Analyst.

What schools did Linda P. attend?

Linda P. attended University (Short Program), Cegep.

What skills is Linda P. known for?

Linda P. has skills like Problem Management, Service Delivery, Technical Support, Client Relations Skills, Itil, Call Centers, Integration, Team Leadership, Change Process, Process Improvement, Positive Coaching, Communication Skills.

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