I BRIDGE THE GAP BETWEEN PEOPLE & INFORMATION TECHNOLOGIES!CORE QUALIFICATIONS Client relation management, Out- sourced infrastructure / application service delivery , Strong analytical skills combining business applications, processes & underlying technology Client contact centre interface for enhanced end-user experience Strong training & communication skills with the ability to explain technology in simple words ITIL certified and an eye for problem resolution.BUSINESS SECTORS Aviation: (Air Transat) Banking: (Laurentian Bank of Canada & National Bank of Canada) Consulting: (CGI) Food Distribution: (Metro-Richelieu) Government: (of Quebec: ) Insurance: (Canadian Union & Industrial Alliance – Home & Auto) Manufacturing: (Alcan & SNOC) Sports: (World Anti-Doping Agency)
-
------- Aug 2014 - Feb 2015----Receive and manage a variety of client requests from across Canada & USA
-
---Not Defined Oct 2013 - Dec 2013------
-
---Not Yet Defined Limited Jun 2012 - Jul 2013 -
--Not Yet Defined Limited Aug 2009 - Jun 2012 -
Service Delivery CoordinatorNot Yet Defined Limited May 2003 - Aug 2009------------ -
It - Change CoordinatorNot Yet Defined Limited Sep 2001 - May 2003CLIENT:Coordinate multiple technological & application changes -
DirectorNot Yet Defined Limited Sep 1999 - Sep 2001Manage a team of 6 consultants working on client contract -
Supervisor & Senior Technical Call Center AgentNot Yet Defined Limited Mar 1993 - Sep 2001Client:
Linda P. Skills
Linda P. Education Details
-
University (Short Program)Short Program -
CegepComputer Programming
Frequently Asked Questions about Linda P.
What is Linda P.'s role at the current company?
Linda P.'s current role is IT Senior Analyst.
What schools did Linda P. attend?
Linda P. attended University (Short Program), Cegep.
What skills is Linda P. known for?
Linda P. has skills like Problem Management, Service Delivery, Technical Support, Client Relations Skills, Itil, Call Centers, Integration, Team Leadership, Change Process, Process Improvement, Positive Coaching, Communication Skills.
Not the Linda P. you were looking for?
-
-
2dongassociates.com, lyft.com
1 (855) 8XXXXXXX
-
Linda Wrong, P.Geo., CSR-P
Canada
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial