* Management Information Services consultant implementing and documenting process improvements, building workflows in ClickUp project tracking tool, collaborating with multiple small web design and web development teams, prioritizing and scheduling duties, Google Workspace domain administrator (successfully migrated from legacy G Suite)* DevOps Engineer building, deploying and maintaining Apache & NGINX Linux web servers and applications on; AWS, Google Cloud Platform, Digital Ocean / Cloudways, et al* Built, maintain and run internal recruiting desk for small web design agency. Successfully migrated the hiring process from a series of email chains to company's internal project tracking tool. Manage full hiring lifecycle across three divisions; web designers, web developers and project managers, hold initial interviews, as well as onboard new staff and manage day to day tasks* Provide full spectrum technical assistance (both on-site & remote) for a wide range of SOHO business software applications* Windows & Linux Systems Administrator for clients in various industries (automotive, real-estate, accounting, FLX wineries)* Design, implement, monitor and support small office & home office networks, ensuring data flows freely (LAN, WAN, WLAN, VoIP)

■ Cryptonetix is a blockchain assets management, analytics and funding organization specializing in bringing deep data mining and AI algorithms to market for individual and institutional investment firms. Cryptonetix (CNX) specializes in the crypto currency markets. ■ Funds and Portfolio management in addition to deep analytics provides a much needed service to the blockchain community, allowing individuals and institutions to utilize upcoming tools for fine-tuning financial performance at both a individual and organizational level■ Technical & Community Support related to Initial Coin Offering

[NDA] -- Developing secure blockchain solutions. BullPay is a development firm providing proprietary value-added products and services to the blockchain space. BullPay offers Bitcoin & Ethereum block explorer, Securities Token / ICO platform, crypto donation platform and blockchain development services.

Provide top tier escalation for various, international, 50+ seat call centers. Worked directly with Support Team Leaders to identify, recreate, document and resolve bugs as well as implementing new feature requests and enhancements. Gathered business requirements from client while interfacing directly with multiple development teams from inception through the entire software development life cycle.Acted as Team Lead (Scrum Master) in addition to providing Technical Support duties for both internal development teams, as well as external, client facing sites and web portals. As single point of contact responsible for client's entire support division, our team was instrumental in scaling our client's legacy software and user base from 100,000 to over 3M active members in less than six months. Solely responsible for migrating our team's internal project tracking tool from Trello to Jira Cloud, while performing Jira administration and technical support duties to coworkers and clients alike.

Subject matter expert on various internal IT consulting, from processes to operations, for a brand new start-up.

Developed relationships with consultants by leveraging proven technical background to identify key talent and manage the recruiting process. Additionally, sourced candidates through existing database and contacts, advertising campaigns as well as own direct recruiting practices. Managed the Internet-based recruitment process based on changing priorities and client needs, met with candidates to evaluate their skills and understand their job preferences, and contact peers and supervisors to determine a candidate's viability to support and resolve specific client needs.

Full spectrum IT Consulting for primarily Microsoft SOHO environments.