Patricia M. Pope Email & Phone Number

Dublin, Oh, Us

Dublin, Ohio, United States

Provide comprehensive administrative support to the sales team for America’s favorite shaving cream. Ensure retailer and internal systems are updated with new items and sales promotions, create compelling sales presentations and other sales-related materials.

Columbus, Ohio Area

Created and executed communication plans in support of a variety of Technology projects, from simple announcements to application updates to rebranding efforts. Utilized a variety of organizational change management (OCM) principles and tactics to drive change adoption, with a communications read rate averaging 82% (industry average is 75%).See my Projects section for a description of some of my work.

Highland Hills, Ohio

Conducted User ID Administration, Defect Coordination, Release Management, Change Management, and Business Continuity planning. Crafted and maintained comprehensive documentation defining procedures for accessing production system, ensuring clarity and adherence to security protocols. Monitored defect coordination process, guaranteeing accuracy and swift resolution of defects and service requests to uphold SLAs. Served as backup to Change Management lead, creating detailed user documentation… Show more Conducted User ID Administration, Defect Coordination, Release Management, Change Management, and Business Continuity planning. Crafted and maintained comprehensive documentation defining procedures for accessing production system, ensuring clarity and adherence to security protocols. Monitored defect coordination process, guaranteeing accuracy and swift resolution of defects and service requests to uphold SLAs. Served as backup to Change Management lead, creating detailed user documentation. Compiled and presented weekly report of change requests for leadership authorization. Show less

Mayfield Hts., Ohio

Provided administrative support to the Vice Presidents of the IT and Operations departments.

Cleveland, Ohio, United States

Supported to the VP of Pediatric Nursing for Rainbow Babies and Children’s Hospital and managed office support functions for the department.

M.Div., Divinity And Pastoral Counseling

Study tour to Israel, March 2006 Grading assistant for L. Daniel Hawk, Ph.D, Professor of Old Testament and Hebrew, Winter 2004.

Organizational Communication

Studied Organizational Communication

B.A., Speech Communication/English

Activities and Societies: Black Student Association, Student Senate, school newspaper, school radio station Majored in Speech.