Ethics-based leader with extensive Managed Care/Health Insurance experience available for consulting, interim and permanent engagements. Achievements as a corporate executive:• Developed a customer service focus that resulted in 98% retention;• Built positive employee morale that resulted in turnover < 10%;• Growth rates of 35% annually over an 8-year period;• Reported to 3 different Boards for a one entity and developed good relationships with each board and most board members;• Consistently exceeded net income goals;Achievements as a consultant:• Develop and market an affordable HIPAA compliance product;• Development of strategy for a statewide group that led to improved member retention and member growth;• Conducted a confidential study for healthcare system prior to acquiring a hospital;• Developed an incentive reward program for a senior executive to insure his long term employment;• Designed efficient methodology for the discovery process relative to a race discrimination complaint;• Have used my contacts to connect vendors with customers And my proudest achievements are:• Being married to my wife, Betsy, for 39 years;• Raising 4 daughters, 3 of whom gainfully employed and contributing to their community; my