Patrease Singletary Email & Phone Number

Fayetteville, NC, US

Remote

United States

Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.Established strong relationships with healthcareprofessionals, resulting in increased trust and credibility for the organization.Managed high call volume with professionalism and empathy, ensuring timely.

United States

Worked productively in fast-moving work environment to process large volumes of claims.Developed strong relationships with clients, agents, and other stakeholders through prompt communication and professional demeanor.Reviewed and analyzed claims to ensure accuracy,completeness, and compliance with company policies.Managed high volume of claims.

United States

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Managed a high volume of 80 calls daily.

Charleston, South Carolina Area

Greet customers warmly and provide menus.- Take and enter customer orders accurately into the POS system.- Serve food and beverages promptly and efficiently.- Ensure tables are clean and well-stocked with necessary items (utensils, napkins, condiments).- Check on customers regularly to ensure satisfaction and address any concerns.- Handle cash and credit.