Patric Johnson, Shrm-Cp, Phr Email and Phone Number

• Research human resources websites (e.g., Office of Personnel Management, organization or agency portals, or similar website) to obtain information for employees and managers.• Maintain data from personnel records for use in answering inquires and updating customers on the status of requested information.• Create personnel data reports to support office administration.

• Ensure application of all relevant Human Resources processes and policies.• Verify adherence to all collective bargaining and union contract agreements.• Prepare Attendance, LOA and USW Union Participation reports for management and union representative review.• Perform updates to internal HRIS and complete HR processes utilizing SWiMS, SAP and MYHR.• Identify and action opportunities for improvement across HR administrative activities.• Serve as advice and counsel; providing input on employment relations issues.

Achievements:  Increased quality candidate pool with revitalized recruitment and onboarding methods that fostered retention Reduced new hire paperwork processing times by 20% with improving internal onboarding system Responsibilities:  Interacts with associates in a professional and pleasant manner to answer and resolve administrative questions related to pay, policies and procedures, and/or distribute work related documents, materials, and information.  Compiles, files, maintains, and safeguards employment, benefit, pay change, informational and other confidential documents and records in accordance with company policy.  Provides administrative support for recruiting activities and initiatives, including, but is not limited to posting job openings, attending career fairs, coordinating interviews, and generating offer letters for hourly associates. Administers pre-employment screening. Coordinates and assists with the new hire process, including assisting and ensuring new hires properly complete on-boarding paperwork, submitting and processing paperwork with appropriate persons, creating new employee files, coordinating orientation, and supporting training efforts.  Coordinates and facilitates confidential HR investigations.  Performs general administrative functions including, but not limited to, generating reports, processing changes to employee records in HRMS systems, completing logs and checklists, processing required forms and worksheets, and maintaining data, forms, and documents. Performs clerical accounting functions such as creating receiving sheets, tracking invoices, inputting invoice documents, and accounts payable  Assists with planning and executing associate engagement activities 

 Reduced employee turnover by 37% between 3/2018 to 12/2018 Manage all phases of employee onboarding, including recruitment, phone screening, interviewing, orientations and new hire check ins  Serve as a link between management and employees by handling investigations and assist in resolving work related problems to foster positive environment Educate and advise employees on group health plans, PTO, voluntary benefits, school assistance programs and 401(k) plan. Conduct one-on-one and group trainings on various Human Resource related software/systems (e.g., TalentReef, Dayforce, Absorb, etc.)

• Provided customer service to home mortgage borrowers regarding the status of the loss mitigation, loan modification, short sale and foreclosure process• Analyzed customer financial situations while making recommendations on loan modifications/workout options to resolve delinquency• Placed outbound calls to notify borrowers when additional loan document information is required or to follow up on loan docs• Notified customers and ensure their understanding of current status, options, timelines, coordination touch points, customer obligations through the process and the loan modification decision

• Creates, organizes, and implements educational projects, while evaluating and improving the existing services for high school at-risk youth within the program • Collects data on students served, services delivered, and outcomes achieved in the IJAG Electronic National Data System (e-NDMS) • Monitors, evaluates and records program activities and program effectiveness within the educational based setting

Crisis counseling or intervention which may address conflict or problems within the home or school settings.Mentoring and guidance which aids in the development of a natural support system for the child and family.Intensive Supervision which includes frequent face-to-face and telephone contacts, monitoring of school attendance, employment obligations, court appearances and compliance with other Court-ordered expectations