Principal Product Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Pat Burns Email & Phone Number
Principal Product Manager and leader combining technical and product abilities to deliver customer value.
at
Five9
1 work email found
@five9.com
3 phones found area 801 and 866
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Product Manager and leader combining technical and product abilities to deliver customer value.
Location
Salt Lake City, Utah, United States
Who is Pat Burns? Overview
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Quick answer
Pat Burns is listed as Principal Product Manager and leader combining technical and product abilities to deliver customer value. at Five9, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at five9.com, phone signal with area code 801, 866, and a matched LinkedIn profile for Pat Burns.
Pat Burns previously worked as Principal Product Manager at Five9 and Sr. Product Manager at Five9. Pat Burns holds Master Of Business Administration - Mba from Western Governors University.
Company email context
Email format at Five9
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{first}.{last}@five9.com
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Profile bio
About Pat Burns
Highly effective leader with over 10 years of technical experience focusing on strategic and tactical leadership, premise and cloud engineering, and cost optimization. I use my technical experience and abilities to modernize and enhance product offerings to ensure more performant, cost-effective, useful, and meaningful user experiences. I offer an array of skills in team development, new technology implementations, operational readiness, cross-functional collaboration, multi-cloud strategy, and strategic partnership development. Team player with an ownership mentality and a track record of executing in rapidly changing environments.
Listed skills include Data Center, Vmware, Dns, Active Directory, and 32 others.
Current workplace
Pat Burns's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles · 19 years
Pat Burns work experience
A career timeline built from the work history available for this profile.
Sr. Product Manager
Responsible for defining strategy, requirements, and priority for Five9's Quality Management product. Streamline inefficient product workflows and modernize technology to exceed market needs.
Feb 2022 - Oct 2023
Director, Cloud Engineering
Responsible for leading the team that architects, manages, defines, and communicates the cloud architectural standards for the organization. Position partners with Engineering and Product Management teams to develop deployment standards that are resilient and scalable. Establishes KPIs and SLAs to measure efficiencies and deployment optimization.
May 2020 - Mar 2022
Senior Manager Cloud Engineering
Architecture lead for Workfront multi-cloud (AWS and GCP) SaaS platforms. Led an organization of 12 Site Reliability Engineers and Network Engineers tasked with enhancing platform stability and performance. Responsibilities include – but are not limited to – providing technical guidance and education to engineers; partnering with Security and Development.
Jun 2019 - May 2020
Senior Systems Engineer
Member of a dedicated Architecture team that assisted other business units in determining the right architecture for their products – solutions ranged from on-prem to public cloud deployments. Practiced Infrastructure as Code methodology with AWS CloudFormation and used that to deploy a CI/CD pipeline with Octopus Deploy. Responsible for mentoring Jr..
Dec 2016 - Mar 2019
Manager, Cloud Infrastructure
Jul 2016 - Dec 2016
Systems Architect
Architect inContact's cloud infrastructure, automation framework, SANs and server technologies.Architect and implement all aspects of Linux server environments, Microsoft Windows Server environments, including Mail, DNS, FTP, IIS, Active Directory, Application and Database servers. Responsible for the evaluation, testing and deployment of software and.
Sep 2014 - Jul 2016
Senior Systems Engineer
Deploy and manage inContact's Corporate and cloud platform, SANs and supporting environment. Manage and deploy all aspects of Microsoft Windows Server environments, including Mail, DNS, FTP, IIS, Active Directory, Application and Database servers. Also manage and deploy systems in the Corporate Lab and QA environments.Responsible for the evaluation.
Apr 2013 - Sep 2014
Erp Developer/Analyst
Responsible for understanding business requirements that drive the analysis and design of quality technical solutions for Unicity's ERP systems. Configure, design, develop, and maintain program code and applications to support business processes and functions.
Nov 2012 - Apr 2013
Senior Production Systems Administrator
Manage Production Systems EnvironmentManage Production storage/SAN environmentManage Mail, DNS, FTP, IIS, and application environments.Maintain Operating System Software- Installing, upgrading, patchingMaintain Server system and file security.Cable and Rack servers and supporting equipment in co-location facilitiesManage replication and backupsManage.
Mar 2011 - Nov 2012
Systems | Network Security Administrator
Manage Systems & Network SecurityManage Production & Corporate environmentsCorporate data backup designDesigned\implemented virtualization strategy (VMware)HP Blade Chassis ManagementManage SAN environmentFirewall, Router, Switch Configuration
Oct 2008 - Mar 2011
Systems Engineer
Convergys
Order, design, and configure customer solutions for AT&T's eVPN (MPLS) backbone solution.
Jun 2008 - Oct 2008
Systems Administrator
Csw1 Llc.
Managed server environment, database environment with offsite replication, online presence and online store.Manage Production environmentsCorporate backupsDell server administrationFirewall, Router, Switch Configuration
2007 - 2008
~1 yr
Noc Tech
2007 - 2007
Team & coworkers
Colleagues at Five9
Other employees you can reach at five9.com. View company contacts →
RM
Ryan Mayores
Colleague at Five9
Mandaluyong, National Capital Region, Philippines, Philippines
View →
DV
De Villiers 'Dev' Le Roux
Colleague at Five9
San Francisco, California, United States, United States
View →
PK
Pia Kristine Acierda
Colleague at Five9
San Juan, Calabarzon, Philippines, Philippines
View →
VD
Vijay Devarajan
Colleague at Five9
Union City, California, United States, United States
View →
NG
Nicole Greer
Colleague at Five9
Livermore, California, United States, United States
View →
DF
Deidra Fraher
Colleague at Five9
Jacksonville, Florida, United States, United States
View →
TR
Taruna Raghuwanshi
Colleague at Five9
San Jose, California, United States, United States
View →
WG
William Gigowski
Colleague at Five9
Zionsville, Indiana, United States, United States
View →
NN
Nnamdi Nwoke, Mba
Colleague at Five9
Atlanta Metropolitan Area, United States, United States
View →
KG
Kyle Goodmanson
Colleague at Five9
Charleston County, South Carolina, United States, United States
View →
Ryan Mayores
Colleague at Five9
Mandaluyong, National Capital Region, Philippines, Philippines
View →
DV
De Villiers 'Dev' Le Roux
Colleague at Five9
San Francisco, California, United States, United States
View →
PK
Pia Kristine Acierda
Colleague at Five9
San Juan, Calabarzon, Philippines, Philippines
View →
VD
Vijay Devarajan
Colleague at Five9
Union City, California, United States, United States
View →
NG
Nicole Greer
Colleague at Five9
Livermore, California, United States, United States
View →
DF
Deidra Fraher
Colleague at Five9
Jacksonville, Florida, United States, United States
View →
TR
Taruna Raghuwanshi
Colleague at Five9
San Jose, California, United States, United States
View →
WG
William Gigowski
Colleague at Five9
Zionsville, Indiana, United States, United States
View →
NN
Nnamdi Nwoke, Mba
Colleague at Five9
Atlanta Metropolitan Area, United States, United States
View →
KG
Kyle Goodmanson
Colleague at Five9
Charleston County, South Carolina, United States, United States
View →
3 education records
Pat Burns education
Master Of Business Administration - Mba
Western Governors University
Bachelor Of Science – Business Administration, Technology Management
Western Governors University
Associates, Computer Science
Stevens-Henager College
FAQ
Frequently asked questions about Pat Burns
Quick answers generated from the profile data available on this page.
What company does Pat Burns work for?
Pat Burns works for Five9.
What is Pat Burns's role at Five9?
Pat Burns is listed as Principal Product Manager and leader combining technical and product abilities to deliver customer value. at Five9.
What is Pat Burns's email address?
AeroLeads has found 1 work email signal at @five9.com for Pat Burns at Five9.
What is Pat Burns's phone number?
AeroLeads has found 3 phone signal(s) with area code 801, 866 for Pat Burns at Five9.
Where is Pat Burns based?
Pat Burns is based in Salt Lake City, Utah, United States while working with Five9.
What companies has Pat Burns worked for?
Pat Burns has worked for Five9, Workfront, Xactware, Incontact, and Unicity International.
Who are Pat Burns's colleagues at Five9?
Pat Burns's colleagues at Five9 include Ryan Mayores, De Villiers 'Dev' Le Roux, Pia Kristine Acierda, Vijay Devarajan, and Nicole Greer.
How can I contact Pat Burns?
You can use AeroLeads to view verified contact signals for Pat Burns at Five9, including work email, phone, and LinkedIn data when available.
What schools did Pat Burns attend?
Pat Burns holds Master Of Business Administration - Mba from Western Governors University.
What skills is Pat Burns known for?
Pat Burns is listed with skills including Data Center, Vmware, Dns, Active Directory, Cloud Computing, Windows Server, Network Security, and Saas.
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