Patrice Basso Email & Phone Number

Kansas City Metropolitan Area

Kansas City, Missouri, United States

Onboarded new policyholders by demonstrating how to use the online portal, access safety training, pay invoices, and file claimsResolved policyholder issues efficiently and effectivelyFacilitated access to electronic portals and led remote training and knowledge-sharing sessionsApplied fundamental understanding of policyholder businesses to offer tailored recommendationsAssisted in rebranding marketing materials

Columbia, Missouri Area

Responsible for receiving the Mail, FedEx and UPS on a daily basisOpens all overnight closing packages receivedExtract original note and all other documentation required by the warehouse banks in order to prepare a collateral package for each loan file.Review Closing Package for proper execution and work with title companies to gather any deficit closing documentationScanning and uploading of loan files to EncompassProcess all mortgage insurance checks from settlement agents including FHA, RD, VAMonitors list of expected closing packages, taking appropriate actions as neededRegisters funded loans with MERSMaintains the filing system of the collateral packagesPrepares shipping manifests and overnight labels for delivery of collateral packages to each of our warehouse banks.Locates and delivers additional documentation contained in exception reports to appropriate warehouse banks in a timely manner.Receives and reviews Trailing Documents, then scans and prepares them for delivery to the corresponding investor or document custodian.Monitors reports for outstanding trailing documents and works with appropriate parties to obtain themMaintain knowledge of all systems supporting the closing, shipping and delivery of loans.

Columbia, Missouri Area

• Assist in the development & implementation of the campus events and activities related to recruitment efforts. Including Saturday Showcase, Overnight Visits, Registration Events, Summer Camps, Scholarship Check Presentations, and School Counselor Luncheons.• Assist in oversight of student workers and student ambassadors to assist with events, individual registrations, and campus visits.• Respond to telephone and email inquiries and disseminate information about day admissions and registration processes in an efficient and effective manner.

Columbia, Missouri Area

Provide administrative, secretarial and reception services to the Graduate Programs Office Greet/guide visitors and guests Answer incoming telephone calls and triage appropriately Assist with the management of conference room calendars

Columbia, Missouri Area

Manage the dean's calendar; assist the dean with projects, reports and correspondence; arrange meetings and events; attend Executive Committee and faculty meetings; take faculty meeting minutes; arrange travel for the dean and others; submit dean’s expenses into PeopleSoft; answer the main Journalism School and dean's phone lines

Kansas City, Missouri Area

Worked towards acheiving financial, participant and team number goals for Mid-Missouri Kidney Walk and Oklahoma City Kidney WalkLed and supported Walk Volunteer Planning Committee for Mid-Missouri, Oklahoma City and Kansas City Kidney Walks on best practices around team recruitment, team fundraising and Walk promotion and marketing.Provided ongoing customer service and information to prospective and registered walk participants and volunteers in-person, on the phone, and through email by providing pertinent information and answering inquiries. Built sustainable relationships and engage prospects by serving as a resource and a contact person leading up to and on the day of events including the Mid-Missouri, Oklahoma City and Kansas City Kidney WalksRecruited and supervised office interns

Dallas/Fort Worth Area

Worked with team captains and donors for the Fort Worth Kidney Walk Assisted Senior Leadership with day of logistics for Fort Worth Kidney WalkAssisted Senior Leadership with all aspects of the NKF Golf ClassicOversaw silent auction for both NKF Golf Classic and Bonne Santé gala. Worked with donors, event committee and board in solicitation of itemsPersonally solicited over $18,000 in silent auction item donations for Bonne Santé GalaWorked with sponsors to ensure donor benefits were fulfilled Assisted with marketing, developing e-blasts and social media plan