Pat Richard Email & Phone Number

Sterling Heights, Mi, Us

Provide unified communications consulting focused on Microsoft products, services, and solutions. From migrations to automation & design. Everything from simple solutions for small organizations to complex solutions for large enterprises.

Garland, Texas, Us

Lead a growing team providing consulting experience and knowledge to all customers during pre-sales, design, implementation, and migrations.Assist with Skype for Business and Microsoft Teams software product road map, and work with customers to convey the value add that our portfolio provides.

Poole, Dorset, Gb

Lead automation efforts both internally and externally, including environment preparation, deployment, administration, and more. As a Sr. Consultant, also design, deploy, migrate, and support Microsoft Lync solutions including Lync Server and our custom Lync based applications. Perform Lync Server health checks and remediation as needed for our support customers.

Chicago, Illinois, Us

Design complex messaging infrastructures centered around Microsoft Exchange Server 2003, 2007, 2010, and 2013 and Microsoft Lync Server 2010 and 2013.Plan, document, and implement migrations from previous versions of Microsoft Exchange to 2003, 2007, 2010, and 2013Plan, document, and implement migrations from dissimilar messaging solutions such as Lotus Notes and Novell GroupWise to Microsoft ExchangePlan, document, and implement unified communications solutions centered around Microsoft Lync Server 2010 and 2013.

Troy, Michigan, Us

Design, implement, and support LAN and WAN segments; implement High Availability where possible; migrate key applications to more robust equipment; migrate applications to latest versions and features; implement network, application, and data security measures; implement best practices wherever possible.

Provide architectural design, implementation, and troubleshooting on email archiving, eDiscovery, file system archiving, and pst management softwareProvide client documentation, knowledge transfer, and administrative training to various clients ranging in size from 500 mailboxes to many thousands of mailboxesProvide technical support and information between members of same department and those in engineering and technical support to enhance product, troubleshoot issues, and increase customer satisfactionDevelop scripts to assist in automating client environment preparation and application deployment.Represented Mimosa at various trade shows and during webinars and online Q&A sessions.

Minneapolis, Mn, Us

Design complex messaging infrastructures centered around Microsoft Exchange Server 2003 and 2007Plan, document, and implement migrations from previous versions of Microsoft Exchange to 2003 and 2007Plan, document, and implement migrations from dissimilar messaging solutions such as Lotus Notes and Novell GroupWise to Microsoft ExchangeProvide peer review of Windows and Exchange design and implementation documentation created by other engineersProvide mentoring for contributions to online communities from other engineers and nominate eligible engineers for Microsoft MVP awardCreate documentation detailing technology direction for messaging projects involving Microsoft ExchangeProvide technical leadership and set technical direction for messaging services.

Colorado Springs, Co, Us

• Support 5000+ users for 700+ corporate clients on various platforms. • Install and manage Microsoft Exchange Server including SMTP domains, MTAs, connectors, Mailbox and Public Folder stores, administrative and routing groups, etc.• Handle all Active Directory design tasks for all clients, including multiple sites and complex Organizational Units (OUs).• Responsible for all email related issues, including spam, outages, delays & bounces, configuration, capacity planning, etc.• Migrate Windows NT & Novell NetWare to Windows Active Directory.• Migrate user and computer accounts to new hardware.• Install & configure anti-virus, anti-spyware, and anti-spam solutions.• Configure and manage public (Internet) domain name resources as needed.• Create GPOs for network and software access rights, application deployment, computer configuration, etc.• Implement networks including LAN, WLAN, VLAN, WAN and VPN technologies.

Houston, Texas, Us

• Supported users in 40+ nationwide branch offices.• Implemented unified faxing with Exchange and Blackberry Enterprise Server• Implemented collaboration with NetMeeting server.• Implemented redundant Internet and WAN connections for data centers.• Developed workstation deployment guidelines.• Maintained regular backups & routinely tested disaster recovery procedures.• Maintained Windows NT & Windows 2000 Server systems in multi-domain environment.• Eliminated Novell environment after migrating resources to NT 4.0.• Monitored local and remote servers.• Extensive Exchange Server administration.• Established extensive Public Folder hierarchy to streamline processes.• Installed file servers and instituted volume level quotas to prevent abuse by users.• Managed complete Cisco infrastructure, including Catalyst 5000, 5500, 1900, and 2900 series switches, and 2600 series routers.

Houston, Texas, Us

• Oversaw TCP/IP address allocation for all branch offices of major automotive manufacturer.• Supported Cisco switching environment in an multi-VLAN, multi-location environment.• Supported server farm and network connectivity for deployment lab environment using IBM servers, Cisco networking, and fiber optic cabling.• Developed deployment packages for workstations, applications, drivers, and settings to 8000+ workstations in 200+ locations• Supported several hundred users in a Windows 3.1 and Windows NT 4.0 environment.

Zaventem, Flemish Region, Be

Oversaw phone monitoring and rating of technical staff.Provided application support for 200+ third party applications using Internet and toll-free phones.Provided third level support for phone technicians, researching advanced technical issues.Phone support for end user customers with Hewlett Packard Pavilion computers with Windows 95.