Pat Richard

Pat Richard Email and Phone Number

Director and Principal Solutions Architect @ Innervation
Sterling Heights, MI, US
Pat Richard's Location
Sterling Heights, Michigan, United States, United States
About Pat Richard

Technology professional with nearly 30 years of IT experience, specializing in Unified Communications—including instant messaging, audio & video conferencing, collaboration, email, and archiving. Expertise encompasses Microsoft Teams, Microsoft Copilot, technical support, computer network management, and hardware & software installations. Demonstrated ability in executing deployment and migration projects, implementing cost-effective IT solutions, and enhancing network performance, reliability, and user experience. Detail-oriented with robust problem-solving, analytical, fault diagnosis, communication, interpersonal, and teamwork skills. Proficient in PowerShell scripting and automation methodologies to optimize processes and procedures.CAREER ACHIEVEMENTS• Microsoft Most Valuable Professional Award (18 Years Consecutively): Recognized for exceptional expertise in Microsoft Exchange, Microsoft Lync, Skype for Business, and Teams.• Published Author: Contributed to numerous publications including books and articles on relevant industry topics.• Email and Messaging Migration: Successfully migrated thousands of users from legacy systems to Exchange Server, Lync, Skype for Business Server, and Teams.• Global Deployment of Enterprise Voice: Deployed Lync/Skype for Business Enterprise Voice to users across multiple countries, offices, and client locations globally.• Windows Server Deployment: Implemented hundreds of Windows Servers, ranging from Windows NT to Windows Server 2012, with extensive use of PowerShell for automation.• Peer Review Process Implementation: Established a peer review mechanism for Active Directory and Exchange design and implementation documentation.• Help Desk Tracking System: Developed and implemented a comprehensive Help Desk tracking system using Microsoft SharePoint, including features for knowledge base management, service and asset requests, inventory tracking, and customer satisfaction surveys.• Podcast Co-Host: Co-hosted "The UC Architects" podcast, discussing advancements and technologies in Microsoft unified communications, including Lync, Skype for Business Server, Exchange Server, and Office 365.• Conference Co-Founder: Co-founded the annual Comms vNext conference, dedicated to Microsoft Unified Communications platforms.Specialties• Microsoft Lync/Skype for Business Server/Microsoft Teams• Microsoft Copilot• PowerShell• Microsoft Exchange Server• Unified Communications and Collaboration• High Availability• Disaster Recovery• Infrastructure Design

Pat Richard's Current Company Details
Innervation

Innervation

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Director and Principal Solutions Architect
Sterling Heights, MI, US
Website:
goinnervate.com
Employees:
39
Pat Richard Work Experience Details
  • Innervation
    Director And Principal Solutions Architect
    Innervation
    Sterling Heights, Mi, Us
  • Innervation
    Director & Principal Solutions Architect
    Innervation Mar 2009 - Present
    Provide unified communications consulting focused on Microsoft products, services, and solutions. From migrations to automation & design. Everything from simple solutions for small organizations to complex solutions for large enterprises.
  • Voss
    Principal Architect - Microsoft Uc
    Voss May 2017 - Oct 2018
    Garland, Texas, Us
    Lead a growing team providing consulting experience and knowledge to all customers during pre-sales, design, implementation, and migrations.Assist with Skype for Business and Microsoft Teams software product road map, and work with customers to convey the value add that our portfolio provides.
  • Modality Systems
    Uc Automation Lead
    Modality Systems Feb 2014 - May 2015
    Poole, Dorset, Gb
    Lead automation efforts both internally and externally, including environment preparation, deployment, administration, and more. As a Sr. Consultant, also design, deploy, migrate, and support Microsoft Lync solutions including Lync Server and our custom Lync based applications. Perform Lync Server health checks and remediation as needed for our support customers.
  • Capax Global
    Unified Communications Architect
    Capax Global May 2010 - Feb 2014
    Chicago, Illinois, Us
    Design complex messaging infrastructures centered around Microsoft Exchange Server 2003, 2007, 2010, and 2013 and Microsoft Lync Server 2010 and 2013.Plan, document, and implement migrations from previous versions of Microsoft Exchange to 2003, 2007, 2010, and 2013Plan, document, and implement migrations from dissimilar messaging solutions such as Lotus Notes and Novell GroupWise to Microsoft ExchangePlan, document, and implement unified communications solutions centered around Microsoft Lync Server 2010 and 2013.
  • Kensington Community Church
    Network Engineer
    Kensington Community Church Jan 2005 - Dec 2009
    Troy, Michigan, Us
    Design, implement, and support LAN and WAN segments; implement High Availability where possible; migrate key applications to more robust equipment; migrate applications to latest versions and features; implement network, application, and data security measures; implement best practices wherever possible.
  • Mimosa Systems
    Senior Professional Services Consultant
    Mimosa Systems Aug 2008 - Apr 2009
    Provide architectural design, implementation, and troubleshooting on email archiving, eDiscovery, file system archiving, and pst management softwareProvide client documentation, knowledge transfer, and administrative training to various clients ranging in size from 500 mailboxes to many thousands of mailboxesProvide technical support and information between members of same department and those in engineering and technical support to enhance product, troubleshoot issues, and increase customer satisfactionDevelop scripts to assist in automating client environment preparation and application deployment.Represented Mimosa at various trade shows and during webinars and online Q&A sessions.
  • Analysts International
    Lead Messaging Architect
    Analysts International Jan 2007 - Aug 2008
    Minneapolis, Mn, Us
    Design complex messaging infrastructures centered around Microsoft Exchange Server 2003 and 2007Plan, document, and implement migrations from previous versions of Microsoft Exchange to 2003 and 2007Plan, document, and implement migrations from dissimilar messaging solutions such as Lotus Notes and Novell GroupWise to Microsoft ExchangeProvide peer review of Windows and Exchange design and implementation documentation created by other engineersProvide mentoring for contributions to online communities from other engineers and nominate eligible engineers for Microsoft MVP awardCreate documentation detailing technology direction for messaging projects involving Microsoft ExchangeProvide technical leadership and set technical direction for messaging services.
  • Bold Technologies
    Network Technician
    Bold Technologies Jan 2003 - Jan 2007
    Colorado Springs, Co, Us
    • Support 5000+ users for 700+ corporate clients on various platforms. • Install and manage Microsoft Exchange Server including SMTP domains, MTAs, connectors, Mailbox and Public Folder stores, administrative and routing groups, etc.• Handle all Active Directory design tasks for all clients, including multiple sites and complex Organizational Units (OUs).• Responsible for all email related issues, including spam, outages, delays & bounces, configuration, capacity planning, etc.• Migrate Windows NT & Novell NetWare to Windows Active Directory.• Migrate user and computer accounts to new hardware.• Install & configure anti-virus, anti-spyware, and anti-spam solutions.• Configure and manage public (Internet) domain name resources as needed.• Create GPOs for network and software access rights, application deployment, computer configuration, etc.• Implement networks including LAN, WLAN, VLAN, WAN and VPN technologies.
  • Cdi
    Network Engineer
    Cdi Mar 1999 - Feb 2002
    Houston, Texas, Us
    • Supported users in 40+ nationwide branch offices.• Implemented unified faxing with Exchange and Blackberry Enterprise Server• Implemented collaboration with NetMeeting server.• Implemented redundant Internet and WAN connections for data centers.• Developed workstation deployment guidelines.• Maintained regular backups & routinely tested disaster recovery procedures.• Maintained Windows NT & Windows 2000 Server systems in multi-domain environment.• Eliminated Novell environment after migrating resources to NT 4.0.• Monitored local and remote servers.• Extensive Exchange Server administration.• Established extensive Public Folder hierarchy to streamline processes.• Installed file servers and instituted volume level quotas to prevent abuse by users.• Managed complete Cisco infrastructure, including Catalyst 5000, 5500, 1900, and 2900 series switches, and 2600 series routers.
  • Eds
    Engineer
    Eds Apr 1997 - Mar 1999
    Houston, Texas, Us
    • Oversaw TCP/IP address allocation for all branch offices of major automotive manufacturer.• Supported Cisco switching environment in an multi-VLAN, multi-location environment.• Supported server farm and network connectivity for deployment lab environment using IBM servers, Cisco networking, and fiber optic cabling.• Developed deployment packages for workstations, applications, drivers, and settings to 8000+ workstations in 200+ locations• Supported several hundred users in a Windows 3.1 and Windows NT 4.0 environment.
  • Techteam Global
    Resource Technician
    Techteam Global 1995 - Apr 1997
    Zaventem, Flemish Region, Be
    Oversaw phone monitoring and rating of technical staff.Provided application support for 200+ third party applications using Internet and toll-free phones.Provided third level support for phone technicians, researching advanced technical issues.Phone support for end user customers with Hewlett Packard Pavilion computers with Windows 95.

Pat Richard Skills

Microsoft Exchange Active Directory Hyper V Windows Server Servers Disaster Recovery Data Center Virtualization Powershell Microsoft Technologies System Deployment Lync Server 2010 Lync Network Security Infrastructure Unified Communications Tcp/ip Microsoft Certified Professional High Availability Technical Support Troubleshooting Windows Enterprise Architecture Vmware Enterprise Software Dns Messaging Integration Data Migration Lync Server 2013 Solution Architecture Unified Messaging Dhcp Enterprise Voice Microsoft Servers Server Architecture Skype For Business Firewalls Windows Phone Podcasting Load Balancing Html Technical Architecture It Infrastructure Management Automation Business Continuity Critical Infrastructure Marketing Documentation

Frequently Asked Questions about Pat Richard

What company does Pat Richard work for?

Pat Richard works for Innervation

What is Pat Richard's role at the current company?

Pat Richard's current role is Director and Principal Solutions Architect.

What is Pat Richard's email address?

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What is Pat Richard's direct phone number?

Pat Richard's direct phone number is +158626*****

What are some of Pat Richard's interests?

Pat Richard has interest in Paintball, New Technology, Civil Rights And Social Action, Law Enforcement, Science And Technology, Self Defense.

What skills is Pat Richard known for?

Pat Richard has skills like Microsoft Exchange, Active Directory, Hyper V, Windows Server, Servers, Disaster Recovery, Data Center, Virtualization, Powershell, Microsoft Technologies, System Deployment, Lync Server 2010.

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