Patricia B. Email & Phone Number

Mclean, Virginia, Us

• Data Entry to support various Operations and purchasing functions.• Facilitates critical communication between senior leadership and various departments, clients, andgovernment organizations.• Provides administrative support to all Sheppard AFB BMC departments.• Drafts/reviews letters, memos, and publications.• Manages the site suspense program to include TMT, tasking suspense to appropriate function, trackingcompletion, and ensuring the proper package is forwarded to the appropriate organization to meetcontractual requirements.• Coordinates and manages the scheduling of calendars for all conference rooms.• Assists with Customer Satisfaction Survey Program. Prepares spreadsheets for the Quality Managementteam to provide the department managers with a monthly snapshot of customer satisfaction surveyswithin their department.• Assists with the administration of the site Safety program.• Interacts with internal and external customers. Responds to inquiries and handle requests forinformation.• Acts as site Functional Area Records Manager (FARM) and maintains files and records in accordancewith Electronic Records Management (ERM) System.• Coordinates special projects and functions, departmental activities, and meetings.• Performs other duties as assigned.

• Deliver high-quality administrative support to business owners to ensure the successful operation of four different businesses, including performing ad hoc tasks and responsibilities.• Leverage strong interpersonal and communication skills to establish and maintain positive relationships with customers, vendors, and other stakeholders.• Perform an array of administrative tasks, such as appointment scheduling and calendar management utilizing Google Drive, calendar and docs.• Complete payroll for 20 employees across three companies and perform basic accounting tasks, such as entering AP/AR into QuickBooks, processing AP, running basic reports, past due collections, and managing billing/invoicing. • Review and update employee handbooks and policies; prepare employee violation writeups as needed.• Handle fleet management responsibilities, including overseeing fuel cards, employee pins, vehicle insurance, maintenance, registrations, and vehicle tracking.• Maintain responsibility for composing, reviewing, and pricing customer proposals and bids based on information from employee site visits.• Support regulatory compliance by acquiring and documenting employee credentials for DoD contracts.• Oversee employee health insurance and ensure compliance.• Tasked with programming Doorking entry systems remotely and maintaining the VoIP phone system, including ordering hardware and programming the virtual assistant system.• Monitor and maintain professional licenses for several states, including tracking renewal dates and employee training needs.• Manage company cell phone accounts, phone ordering and setup, utility marking requests, the ordering and maintenance of employee iPads, and cloud filing systems.• Contribute to operational excellence by providing new employee packets and paperwork to facilitate new hire onboarding; coach new office staff and train new field employees regarding how to use DoForms system for turning in timesheets, service tickets etc.