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Meticulous business professional as a project manager complemented by delivering exceptional customer marketing consulting. Skilled project management where able to design, develop and deliver project solutions, build collaborative partnerships with key business allies and provide project reporting to top business executives. Peerless ability in project planning and delivery utilizing the software design life cycle (SDLC), problem-solving, scheduling, organizing and decision-making. Equally strong performance in website development, CRM database management, social media marketing and customer relationship building / public speaking presentations.MILESTONES • Increased lead generation by 25%, via website development, social media marketing and posts to Facebook, Instagram, Twitter, LinkedIn, and Google my Business. Concurrently, created written eye-appealing and branded marketing and sales materials, along with client presentations.• As a proactive leader and communicator facilitated user requirements meetings and produced user and technical documentation for satellite and telecommunications industry leaders: Siemens, Westinghouse, MCI, Winstar and Cable & Wireless• Foundational work as a NASA contract programmer, I worked on maintaining the software for world-wide Tracking Data and Relay System (TDRSS) along with booster rockets management for space shuttles.• Increased sales by over 20% by conducting over 200 workshops for the largest resort ownership hospitality company in the world and awarded Wyndham's prestigious "Delivering on the Promise" Center Point Sales award for outstanding sales results.• Successfully coordinated and managed all aspects of corporate event programs at illustrious venue institutions: Air & Space Museum, Library of Congress, and Mellon Center for over 3000 participants. Increased sales significantly by conducting research and collaborating on creating proposals for event program
Cornerstone Group
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Consultant: Website Development, Crm Database Management And Social Media MarketingCornerstone GroupUnited States
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Consultant: Website Development, Crm Database Management & Social Media MarketingCornerstone Group Sep 2019 - PresentPalm Beach, FloridaWebsite development, customer relationship management,and social media marketing for various industries including healthcare and real estate. Increased lead generation by 25% which in turn converted to sales, via social media marketing, content and posts, to Facebook, Instagram, Twitter, LinkedIn, Google my Business and website Supported the brand, created written eye-appealing marketing and sales materials along with client presentations and contract templates Established customer relationship management (CRM) database, developed and monitored drip marketing campaigns and personalized communications to stay "top-of-mind" with prospects Developed on ongoing contract-basis a health care website (healthinclusivellc.com) that accepts appointments and online payment along with associated social media outlets.
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Cruise Customer Service & Sales ConsultantSilversea Cruises May 2022 - Jul 2024Miami-Fort Lauderdale AreaSales / Customer Service Delivered excellent customer service for industry partners in execution of new and existing bookings via inbound/outbound calls and email for high-end cruise line, Silversea Maintained CRM system and reservations system while provided superior product knowledge and service to discerning Silversea guests Collaborated with internal departments: inside sales, flights, hotel, transfers, pre and post cruise land programs, special services, and groups among others to facilitate bookings and communicate requests to the appropriate department Participated in organized training and product briefing meetings to improve knowledge base on world destinations, product offerings and promotions available -
Specialist PresenterWyndham Destinations 2017 - Oct 2019Miami/Fort Lauderdale Area Increased sales by over 20% by conducting over 200 upbeat workshops for the hospitality industry leader for prospect groups, with up to 60 participants per presentation, to increase customer relations, interest and sales Built positive client rapport and trust by facilitating positive, enthusiastic, fun and interactive presentations backed up by in-depth product knowledge Ensured client retention through honest and open communication channels, education on services available, and aspects of usage at an impressive list of world-renounced destinations Increased effectiveness of sales trainees through training & role-play sessions on the sales cycle: presale preparation, warm-up, discovery, product offering presentation workshop, property/model tour, to close and follow-up Maintained an excellent work environment and customer satisfaction by portraying to team members and guests a “Count On Me” culture to be attentive, understanding and responsive to their needs and to deliver a great experience -
Sr Sales Representative Frontline & InhouseWyndham Destinations 2011 - 2017Pompano Beach, Florida Conducted face-to-face presentations where established commonality, built rapport with prospective clients, closed and followed-up with customer support Mastered overcoming objections and proper closing techniques - Ex: feel-felt-found, third-party stories, assumptive close, and choice close Generated sales through meeting the needs of the client and attention to the steps of the sale -
Event Manager For Masters Program InternshipCsi Dmc 2009 - 2010National Harbor, Maryland - Gaylord National ResortManaged event logistics and operations. Ensured property events had a seamless turnover from sales to service back to sales. Recognized opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. With events from 3 to 3,000 participants, managed all aspects of corporate event programs To sell corporate event programs, conducted proposal research and wrote unique proposals Collaborated with vendors and government to provide event services: Audio/Visual, Food/Beverage, Entertainment/Speakers, Security/Medical and Accommodations/Transportation Facilitated VIP arrivals, departures and private tours Assisted with talent management of internationally known acts, bands, and speakers: “Foreigner”, “Jersey Boys” and “David Axelrod, Senior Adviser to Ex-President Obama” To heighten client market-messaging, organized customized media tours that entailed: acquisition, coordination and supervision of transportation, tour guides and food/beverage -
Sr Project ManagerProlink Services 1997 - 2005Vienna, Virginia Successfully provided over 5-years analytical expertise in IT project management and execution of complex projects, delivered on time, for respected, large-scale, companies throughout the project life cycle from requirements and analysis, system design and development, internal and quality assurance testing to user training and implementation To ensure 100% contract compliance and customer satisfaction, acted as a liaison between stakeholders and vendors where reviewed progress and addressed issue resolution As an articulate communicator facilitated user requirements meetings and produced user and technical documentation for telecommunications industry leader -
Sr It Project ManagerSiemens Stromberg Carlson 1989 - 1996Lake Mary, Florida Shouldered considerable technical responsibility from design to development of a major Advanced Intelligent Network (AIN) system to implement interactive services for the telecommunications industry Produced thorough and quality user and technical documentation for AIN project Greatly increased my role to assist in managing the team as a result of my willingness to take the initiative in gaining and applying knowledge of AIN standards and compliance Willing to do the extra tasks, set a high team standard as a conscientious and reliable engineer
Patricia Chambers Skills
Patricia Chambers Education Details
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Business Event Management
Frequently Asked Questions about Patricia Chambers
What company does Patricia Chambers work for?
Patricia Chambers works for Cornerstone Group
What is Patricia Chambers's role at the current company?
Patricia Chambers's current role is Consultant: Website Development, CRM Database Management and Social Media Marketing.
What is Patricia Chambers's email address?
Patricia Chambers's email address is pc****@****ncu.org
What is Patricia Chambers's direct phone number?
Patricia Chambers's direct phone number is (800) 924*****
What schools did Patricia Chambers attend?
Patricia Chambers attended Maryville University Of Saint Louis, Coursera, The George Washington University - School Of Business.
What skills is Patricia Chambers known for?
Patricia Chambers has skills like Corporate Communications, Building Effective Relationships, Organizational Effectiveness, Quality Assurance, Microsoft Outlook, Microsoft Powerpoint, Microsoft Word, Microsoft Excel, Microsoft Office Suite, Mentoring New Hires, Trainer, Legal Compliance.
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2pewtrusts.org, pewtrusts.org
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5sbcglobal.net, sbcglobal.net, tax.hrblock.com, hrblock.com, mizuhosi.com
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Patricia Chambers
Senior Director, Office Of Business Services And Operations, At Los Angeles Unified School DistrictPasadena, Ca -
Patricia Chambers
Johnson City, Tn1cchmc.org
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