Examine tax return to determine if deductions and credits should be allowed.Determine whether the adjustments affect the taxpayer's State tax liability.Conduct audits.Identify taxes payable.Determine if a taxpayer should claim a refund.Perform clerical duties.Review tax returns and enter them into the computer system for processing.Contact taxpayer to resolve tax return discrepancy.Verify taxpayers' math and make sure that the amounts they report match those from other sources.Make sure the taxpayers understand instructions on tax forms.Ensure all deductions are legitimate.Contact the taxpayers by mail or telephone to verify address discrepancies and request supporting documentation.

Prepare and manage correspondence, reports, and documents.Organize and Coordinate meetings.Answer all incoming phones calls and take messages for the unit.Type and distribute minutes of meetings.Maintain schedules and calendars.Update Production Report for all employees in the Unit.Handle incoming mail and other materials.Set up and maintain filing systems.Schedule applicants interview appointments.Set up work procedures.Maintain several databases. Liaison With internal and external contacts.Maintain and operate office equipment.Manage office supplies.