Education Portfolio Manager
Oct 2021 - Apr 2024
AeroLeads people directory · profile
Patricia Fields Email & Phone Number
Technical Customer Support Expert | Experienced in Salesforce CRM | Previously built a strong rapport and trust with Compuware Corporation customers
1 work email found
@bmc.com
3 phones found area 586, 208, and 313
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Technical Customer Support Expert | Experienced in Salesforce CRM | Previously built a strong rapport and trust with Compuware Corporation customers
Location
Empire, Michigan, United States
Who is Patricia Fields? Overview
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Quick answer
Patricia Fields is listed as Technical Customer Support Expert | Experienced in Salesforce CRM | Previously built a strong rapport and trust with Compuware Corporation customers based in Empire, Michigan, United States. AeroLeads shows a work email signal at bmc.com, phone signal with area code 586, 208, 313, and a matched LinkedIn profile for Patricia Fields.
Patricia Fields previously worked as Education Portfolio Manager at Bmc Software and Instructional Designer / Learning & Development Coordinator at Compuware. Patricia Fields holds Bachelor Of Arts (B.A.), Spanish Language And Literature from Alma College.
Company email context
Email format at bmc.com
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{first}_{last}@bmc.com
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AeroLeads found 1 current-domain work email signal for Patricia Fields. Compare company email patterns before reaching out.
Profile bio
About Patricia Fields
"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." – Maya AngelouI'm a passionate customer advocate who is skillful in building a rapport with my customers. I have a proven track record of communicating with the customer regularly while helping to quickly find a solution that exceeds my customer's expectations. I care about my customer, and it's always my mission to make them realize that.In my spare time, you can often find me in my pet sitting client homes caring for their beloved dogs, cats, and birds!
Listed skills include Microsoft Sql Server, Software Documentation, Customer Service, Salesforce.Com, and 12 others.
4 roles
Patricia Fields work experience
A career timeline built from the work history available for this profile.
Instructional Designer / Learning & Development Coordinator
*Created training courses for both internal and external customers regarding BMC Compuware products in Adobe Captivate or Articulate *Administered content in LMS Cornerstone CSOD*Coordinate ILT and WBT for customers, identifying needs for additional WBT
Apr 2018 - Oct 2021
Technical Writer/Content Developer
*Researched and wrote technical articles for the customer support site.*Helped architect the Compuware Customer Support website to ensure an intuitive and positive customer experience.*Tested functionality of the Customer Support site in Salesforce (SFDC).
Aug 2016 - Apr 2018
Technical Support Analyst
*Created training materials and trained team members to increase proficiency in Compuware product licensing. *Used technical knowledge to replicate customer experience, create workarounds, and report defects while troubleshooting technical issues with customers.
Nov 1999 - Aug 2016
1 education record
Patricia Fields education
FAQ
Frequently asked questions about Patricia Fields
Quick answers generated from the profile data available on this page.
What is Patricia Fields's role at their current company?
Patricia Fields is listed as Technical Customer Support Expert | Experienced in Salesforce CRM | Previously built a strong rapport and trust with Compuware Corporation customers.
What is Patricia Fields's email address?
AeroLeads has found 1 work email signal at @bmc.com for Patricia Fields.
What is Patricia Fields's phone number?
AeroLeads has found 3 phone signal(s) with area code 586, 208, 313 for Patricia Fields.
Where is Patricia Fields based?
Patricia Fields is based in Empire, Michigan, United States.
What companies has Patricia Fields worked for?
Patricia Fields has worked for Bmc Software and Compuware.
How can I contact Patricia Fields?
You can use AeroLeads to view verified contact signals for Patricia Fields, including work email, phone, and LinkedIn data when available.
What schools did Patricia Fields attend?
Patricia Fields holds Bachelor Of Arts (B.A.), Spanish Language And Literature from Alma College.
What skills is Patricia Fields known for?
Patricia Fields is listed with skills including Microsoft Sql Server, Software Documentation, Customer Service, Salesforce.Com, Troubleshooting, Oracle, Db2, and Vmware.
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