Led education / training programs to achieve strategic objectives and enable IBM Global Technology Services (GTS) sellers to surpass marketplace competition, grow sales, and retain clients. • Managed logistics for face-to-face training, accommodating class sizes ranging from 30 – 1K sellers, from pre-planning to post-analysis • Facilitated closing of competency gaps by gaining executive endorsements of funding for strategic and tactical training• Led quarterly reviews of key performance indicators against expense budgets to measure return on investment ratios• Drove 100% of sellers’ potential to achieve new business signings by devising education plans to bridge critical skill gaps• Boosted efficiency and amplified 25% skills growth by deploying streamlined targeted sales training initiatives

Demonstrated leadership, motivation, direction and support to cross-functional special project teams in execution and completion of unique and complex initiatives. Examples of these special projects are provided below:• Planned/supervised air and ground transportation, hotel accommodations and meeting logistics for the GTS general manager and 25 members of the GTS Senior Leadership Team trip to India• Directed IBM Employee Charitable Contribution Campaign for 12 consecutive years (project spanned each July - October). Scope involved training / organizing 300 plus volunteers to engage approximately 10,000 IBM employees and millions of dollars in pledges to programs and services to support families and individuals in need• Coordinated all logistics for bi-annual 2-day leadership forums - hosted by GTS general manager, attended by 250 IBM executives. Details included: Invitee listing, Internal and external guest speakers, venue contract negotiation, meal catering, shuttle bus coordination, audio/visual specifications procurement of giveaways and onsite registrationOTHER RELATED EXPERIENCECommunications Manager, IBMIndustry Staff Analyst, IBM