Patricia Rees

Patricia Rees Email and Phone Number

Executive Director, Small Group Acct Management, TX, IL, NM, OK, MT @ Blue Cross Blue Shield
chantilly, virginia, united states
Patricia Rees's Location
Mustang, Oklahoma, United States, United States
Patricia Rees's Contact Details

Patricia Rees personal email

n/a

Patricia Rees phone numbers

About Patricia Rees

Experienced Group Health Insurance small group Director and am a change leadership champion. Skilled in Analytical Skills, Insurance, Healthcare, Health Insurance, and Customer Service. I also have Producer Services leadership skills. I have a masters in business administration from Southern Nazarene University.

Patricia Rees's Current Company Details
Blue Cross Blue Shield

Blue Cross Blue Shield

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Executive Director, Small Group Acct Management, TX, IL, NM, OK, MT
chantilly, virginia, united states
Employees:
2016
Patricia Rees Work Experience Details
  • Blue Cross Blue Shield
    Executive Director
    Blue Cross Blue Shield Aug 2022 - Present
    View
  • Blue Cross Blue Shield
    Director, Small Group Account Mgmt , Il , Ok, Nm And Producer Services
    Blue Cross Blue Shield Oct 2000 - Aug 2022
    Oklahoma
    Oversight of 3 different states, small group account management. Renewing business, process improvement, making sure my teams deliver superior customer serviceManage staff involved in retention and renewal of small group accounts and every day account management duties Develop and implement processes, procedures, techniques to improve organizational efficiency, effectiveness, and profitability both within the department as well as other departmentsSuccessfully managing a supervisor and staff which includes but not limited to hiring, training, performance reviews, and counselingExcel at Building and maintaining relationships with producers, peers in other blues plans, and representatives from other departmentsProducer Services oversight
    View
  • Blue Cross Blue Shield Of Oklahoma
    Senior Manager, 2-99 Small Group Account Management/Call Center
    Blue Cross Blue Shield Of Oklahoma Dec 2013 - Jul 2014
    Oklahoma City, Oklahoma Area
     Manage 51-99 NRSG Group business in addition to the 2-50 Small group market segment Manage staff involved in retention and renewal of small group accounts and every day account management duties Develop and implement processes, procedures, techniques to improve organizational efficiency, effectiveness, and profitability both within the department as well as other departments Responsible for managing a supervisor and staff which includes but not limited to hiring, training, performance reviews, and counseling Build and maintain relationships with producers, peers in other blues plans, and representatives from other departments
  • Blue Cross Blue Shield Of Oklahoma
    Manager, Small Group Account Management/Call Center
    Blue Cross Blue Shield Of Oklahoma Jan 2011 - Dec 2013
    Oklahoma
     Manage 2-50 Small group Markets Manage staff involved in retention and renewal of small group accounts and every day account management duties Develop and implement processes, procedures, techniques to improve organizational efficiency, effectiveness, and profitability both within the department as well as other departments Responsible for managing a supervisor and staff which includes but not limited to hiring, training, performance reviews, and counseling Develop and oversee an enterprise temporary call center for fielding overflow calls for group marketing and measuring its successes Develop and maintain different outreach programs for incoming groups and groups with significant renewal changes Build and maintain relationships with producers, peers in other blues plans, and representatives from other departments
  • Blue Cross Blue Shield Of Oklahoma
    Account Executive I-Iv
    Blue Cross Blue Shield Of Oklahoma Jan 2002 - Jan 2011
    Oklahoma City, Oklahoma Area
     Responsible for negotiating and/or selling products to existing assigned customers in both small and 50+ market segments Work closely with internal departments to provide answers and service to customers Train and mentor incoming account representatives on policies and procedures Maintain effective verbal and written communication skills to present to external groups and communicate with both management and peers Maintain current knowledge of insurance trends, laws and regulation, and competitor’s products

Patricia Rees Skills

Insurance Process Improvement Health Insurance Customer Service Training Healthcare Business Analysis Analysis Program Management Research

Patricia Rees Education Details

Frequently Asked Questions about Patricia Rees

What company does Patricia Rees work for?

Patricia Rees works for Blue Cross Blue Shield

What is Patricia Rees's role at the current company?

Patricia Rees's current role is Executive Director, Small Group Acct Management, TX, IL, NM, OK, MT.

What is Patricia Rees's email address?

Patricia Rees's email address is pa****@****csc.net

What is Patricia Rees's direct phone number?

Patricia Rees's direct phone number is +140589*****

What schools did Patricia Rees attend?

Patricia Rees attended Southern Nazarene University, John Marshall High School.

What skills is Patricia Rees known for?

Patricia Rees has skills like Insurance, Process Improvement, Health Insurance, Customer Service, Training, Healthcare, Business Analysis, Analysis, Program Management, Research.

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