Patricia S. Email and Phone Number

Manage calendar and daily schedule for Executive Vice President, Company Secretary, coordinating multiple activities in a fast-paced environment working closely with the Board of Directors. Scheduled appointments and recorded them on electronic calendar.Provide logistical support for team meetings including training session, branch manager meetings and employee events.Liaise with corporate executives, management, and clients to coordinate meeting and confirm information for presentations and documents. Communicated directly with area and branch managers by writing routine correspondence and responding to telephone requests.Arranged domestic and international travel itineraries for senior management.Review and disseminate correspondence to staff members that require a response. Track responses and consolidate into one report.Process monthly expense reports for senior vice president, in addition to reviewing monthly expense reports for direct reports.Monitor and maintain attendance and annual vacation records on 60 departmental employees.Successfully handle and manage customer complaints from inception to resolution with courtesy and efficiency.Support employee review process to ensure direct and indirect reports meet completion deadline.Review daily and action requests requiring district director approval.Keep track of employee changes and updates in human resources database; using discretion in dealing with sensitive employee information.