Patricia Umali

Patricia Umali Email and Phone Number

Process Executive
Patricia Umali's Location
Taguig, National Capital Region, Philippines, Philippines
Patricia Umali's Contact Details

Patricia Umali work email

Patricia Umali personal email

n/a
About Patricia Umali

As a dedicated employee and team member with a rich and diverse background, I bring a unique blend of skills and experiences to any role. With three years of experience in teaching, I have honed my ability to communicate complex concepts clearly and foster a collaborative learning environment. My tenure as a customer service representative has equipped me with exceptional problem-solving skills and the ability to handle complaints efficiently, ensuring customer satisfaction and loyalty. Additionally, my role as a process executive involved meticulous monitoring of TV programs to ensure they adhered to schedule, as well as documenting any audio-visual issues, showcasing my attention to detail and commitment to quality control. Together, these experiences have made me a versatile and reliable team member, adept at managing multiple responsibilities and contributing to team success.

Patricia Umali's Current Company Details

Process Executive
Patricia Umali Work Experience Details
  • Alorica
    Customer Experience Agent
    Alorica Aug 2022 - Jan 2023
    Lipa, Calabarzon, Philippines
    - Established knowledge of protocols, answeringcustomer inquiries, and reducing wait times oncalls- Resolved customer complaints and ensure callsare handled in a professional and promptmanner- Exceeded quantitative metrics on customersatisfaction, customer retention, and inquiryvolume- Utilized client-provided tools and systems toprovide immediate resolution to customers’concerns- Relegate unique customer cases tosupervisors or the appropriate… Show more - Established knowledge of protocols, answeringcustomer inquiries, and reducing wait times oncalls- Resolved customer complaints and ensure callsare handled in a professional and promptmanner- Exceeded quantitative metrics on customersatisfaction, customer retention, and inquiryvolume- Utilized client-provided tools and systems toprovide immediate resolution to customers’concerns- Relegate unique customer cases tosupervisors or the appropriate department andprovide context when necessary- Fulfilled delegated clerical tasks by supervisors and team lead with regards to improving team performance and achieving target call standard and metrics. Show less
  • Lipa City Colleges
    Senior High School Teacher
    Lipa City Colleges May 2019 - May 2022
    Lipa City, Batangas
    - Arranged classroom and lessons to provideopportunities for students to observe, questionand investigate new concepts.- Enforced all administration policies and rulesgoverning students.- Conferred with parents or guardians andadministrators to resolve students' behavioraland academic problems.- Established and enforced rules for behavior andprocedures for maintaining order amongstudents.- Observed and evaluated students' performance, behavior, social… Show more - Arranged classroom and lessons to provideopportunities for students to observe, questionand investigate new concepts.- Enforced all administration policies and rulesgoverning students.- Conferred with parents or guardians andadministrators to resolve students' behavioraland academic problems.- Established and enforced rules for behavior andprocedures for maintaining order amongstudents.- Observed and evaluated students' performance, behavior, social development and physical health. Show less

Patricia Umali Education Details

Frequently Asked Questions about Patricia Umali

What is Patricia Umali's role at the current company?

Patricia Umali's current role is Process Executive.

What is Patricia Umali's email address?

Patricia Umali's email address is pa****@****ant.com

What schools did Patricia Umali attend?

Patricia Umali attended Lipa City Colleges.

Not the Patricia Umali you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.