Patricia Warnick Email & Phone Number

White Heath, Il, Us

Urbana-Champaign, Illinois Area

I transitioned to Horizon Hobby in my same current position when Tower Hobbies was purchased in April 2018. With 25+ years of customer service, sales and process improvement experience, I have led as many as 152 employees and 7 work groups at once. I have a history of exceptional performance and can support that with documentation upon request. I am currently working with teams on learning and transitioning to new operating systems as well as changes to processes, policy and technology. I am seeking a challenging position and employer with integrity, vision and drive to provide outstanding service to customers.

Urbana-Champaign, Illinois Area

Sales & Customer Service Manager. I am a stable and reliable employee who serves any company I work with above and beyond my position. I was chosen numerous times to lead key committees. I am a diligent, goal-oriented manager with an exemplary performance history.

Urbana-Champaign, Illinois Area

Promoted 5 times in 14 years. Formal Management mentor/training as well as Call Center Metric training. I was the only manager-in-training put in charge of multiple departments simultaneously. I was awarded an "Always Ready" award.