Patricia Wilson Email and Phone Number

Work with cross-functional departments to improve business processes, data integrity, and system utilization. Design systems to meet end user information needs from multiple application and database environments and create standards for the management of the company's information reporting. Ensure data consistency and reuse by establishing and enforcing company-wide data standards. Research technical innovations and assist in planning for the future direction of the company and department. Continuously examine the processes and systems used by the business functions to improve the effectiveness and quality of the work done.* Analyst for the redesign of a Freight Variance report utilized to evaluation operations of the entire company. Report contains over 6K lines of code and closely collaborated with stakeholders to understand their needs from the report.* Partnered with the developer to meet stakeholder expectations in addition to coding parts of the report and writing tables.* Successfully implemented an application that tracked and updated over 2K labels in the company.* Gathered requirements and updated old Hyperion reporting to create charts and reports to pull quarterly and yearly information to build an external access database.* Facilitated training for new applications, Helpdesk in specialized Excel training, and coached new employees on how to gather data and analyze Hyperion reports to write specs for conversion to Crystal Reports or WEBI.* Lead on the BMC Track-it! upgrade. Created reports in Track-it!, established business rules, and developed a change management process.*Intelex - Incident Management Model - Working with the Safety Team and Harbor Environmental to customize the module for our company.*Power BI - Building customized visualization and surveys for our Help Desk evaluation.

Report Writer (2012 - 2013)Created and executed programs for Marketing, Claims, Billing, and Eligibility departments that transferred data across multiple data management systems, combining data from a variety of sources and structures, generated and stored summary data from a variety of sources, developed reports, tables, and figures utilizing standard tools and processes.* Converted and translated claim and eligibility data from DDVA's DCS system to DDMI's ETS system. Traveled from Arkansas to Michigan to be onsite in Michigan for the nine-month project.* Guided the support of a custom .NET-based billing system for a multi-million dollar per year client.* Oversaw and managed the data conversion from the legacy system to a new business billing system and built over 100 reports and applications.* Worked closely with diverse business users and gathered requirements for custom reports and applications.

Fundamentals of Information SecurityC Programming * Intro to Networking * Web and Email Project Management CommunicationNetwork Security CapstoneInformation Securities Capstone

June 2014 quarter, I taught IS3350 Security Issues in Legal Context

Dec. 2013 quarter I am teaching Security Policies and Implementation Issues

Guided business solution definition and business intelligence tools and/or processes to assist an insurance client with business solution definition as well as campaign management by fully understanding details of the client's data, and ensuring the client received accurately segmented, cleansed, formatted and ready-to-market data. Executed and analyzed decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer happiness, and cost effectiveness.* Updated and circulated Oracle SQL queries to gather marketing data to gain insights on performance.

Assist the Head of the Undergrad Business Program and his secretary. Work with the online students in the online management program assisting them with registration.

I am an independent contractor providing civil drafting of water and sewer extensions, subdivision layouts and other civil/surveying work. I also have the capabilities for structural layout and detail. These services are provided under the supervision of a Professional Licensed Engineer. I keep my books using QuickBooks Pro 2008. I file my monthly, quarterly and yearly taxes online with the appropriate agencies. I prepare my yearly taxes using TurboTax.

I performed different office and drafting task. I prepared documents for ADEQ for SWPPP’s. I prepared civil drawings such as Site Plans, SWPPP’s, Surveys, Plats and CAGIS monuments.I worked in office for 2 months then telecommuted for 6 months.

Designer: Working with the client’s internet portal to organize and plot vendor drawings. Prepared general equipment layouts, sections and details. Work included an OSB plant for Martco in Oakdale, Louisiana.

Structural Layouts and Details, Civil Layouts and Details. Interior Electrical Plans. Existing Topographic Drawing, Site Plans, Watershed Layouts. Work included shopping centers, churches and schools.

Kept information flowing between engineering and drafting. Worked with the clients. Trained others in the computer software such as AutoCAD and Microsoft Office Products.Worked on committee to set drafting standards, wrote documents and procedures for training of employees, taught classes to employees in drafting standards.