• Applied necessary HTML codes in NGRF and NGW lesson plans (LPs).• Deconstructed LPs to build spreadsheets for upload into the Content Management System (CMS). Ran each lesson through the character replacement script to ensure all diacritics will not show up as invalid characters on the sites.• Created records in CMS for LP resources (i.e., cards, worksheets, checklists, books, and others), applied taxonomies, and attached the corresponding resource files.• Verified that the uploaded lessons are displaying properly and resource links are functioning correctly on the Foundations A-Z (FAZ) and Writing A-Z (WAZ) sites.• Applied corrections and fixed errors on the LPs, as noted by the editorial team.• Built interactivities (IAs) and ensured each activity is working properly according to the template function, such as multiple choice, highlight, fill in the blanks, multi drag and drop, and others. Uploaded relevant images and audios.• Fixed issues noted by QA and finalized IAs.• Created placeholder records for videos and associated the corresponding video files.• Synced audios with passages and added bounding boxes around texts found in Orton Gillingham books.• Communicated errors and issues to Team Manager and Team Lead.• Relayed modules to the team that are available to work on.• Performed other Pub Services tasks as requested by the Team Manager or Team Lead.

• Collaborated with writers to obtain requirements and discuss project specifics.• Performed content editing by making suggestions on how to improve the overall structure of the story.• Edited and proofread manuscripts line-by-line by flagging ambiguous elements, eliminating surface errors, checking for plagiarized content, and ensuring the appropriate style guide is followed.• Provided insightful feedback to writers on where improvements can be made and how.

• Produced quality photos for ID badges, yearbook, spring portraits, and sports. • Photographed subjects in preschool to high school, including school personnel, and students with disabilities and special needs. • Addressed concerns relayed by students, teachers, and other school personnel and, when necessary, communicated the issues to the appropriate personnel in the school or the studio. • Performed end-of-day tasks by creating media backups, submitting job bags for processing, and completing recaps that detailed issues, critical information, suggestions, and applied solutions.

• Photographed K-12 students and school personnel for ID badges, yearbook, spring portraits, proms, and senior portraits. • Set up equipment for portraits and made sure all team members’ stations were configured correctly. • Oversaw team members’ equipment and software setups, picture day pacing, start-of-day and end-of-day tasks, and helped them troubleshoot problems. • Managed picture day by coordinating with school administration about arrangements, imparting instructions to team members, making decisions on critical matters, addressing concerns relayed by students and school personnel and, when necessary, communicating the issues to the appropriate party in the school or the studio.

• Managed all the inspections for the company for Indonesia-bound shipments by coordinating the schedule between inspectors and facilities, submitting deliverables for processing, and preparing the necessary invoices.• Obtained freight rates from shipping lines or freight forwarders for use in export waste paper. • Created purchase orders, made bookings with carriers or freight forwarders, tracked shipment status, and prepared shipping documentation. • Handled the reverse logistics of stacking frames used in importing wind towers so the frames could be reused for future imports.• Resolved issues and customer concerns and prepared ad hoc research and reports.• Created a process flow diagram of the entire shipping process and wrote the user guide of the company’s proprietary program.

• Created and managed eBay item listings using an auction software tool. • Coordinated with customers about auction wins, payments, shipping rates, issues, technical information, and other auction-related concerns. • Performed technical support as needed such as installing software and hardware, cleaning up the server, and setting up email accounts.

• Functioned as the Test Coordinator for the Master Maintenance module with a team of four people.• Collaborated with team leaders to produce reasonable task estimations and resolve issues. • Conducted knowledge transfers to new members of the testing team and coached them regarding the testing methodology. • Successfully demonstrated the highly complex Pricing application to the client during the witness execution phase.• Evaluated test cases, test conditions, and test scripts prepared by team members. • Enhanced the performance of assigned components by creating test scripts, testing them, logging defects found, and verifying the fixes made.

• Provided insight during the requirements review of technical documentation that specified component functions. • Generated Y2K test plans based on the Year 2000 Qualification Document Specification.• Prepared automated test scripts, reported errors found, installed patches, and verified fixes made. • Performed product testing and regression testing on the software and documented results of the tests performed. • Elevated issues to the System Integration Team Manager as needed.

• Functioned as the Financials Coordinator for the Citibank Bahrain project and as a Systems Analyst for the performance testing phase of the Australia and Philippine projects.• Prepared high-level test plans, detailed test cases, and manual and automated test scripts.• Conducted peer reviews to ensure that the prepared test plans covered all the requirements defined for the project. • Performed functional and sanity testing to ensure that the software products are working per design, documented test results, reported errors found, and reported status of testing activities to the Product Test Team Leader. • Performed Bank Day Simulation to test correct updates in buckets. • Performed software packaging for release to the client.