Patricia Ferrell Email & Phone Number

Chattanooga, Tennessee, United States

Acting as a resource for Sales & Marketing, a Business Development Proposal Manager supports the growth activities of the company. This includes coordinating the end-to-end sales proposal process through focused development of customer specific solutions. They work with subject matter experts to develop targeted, technically accurate content. It also includes the management of multiple sales collateral assignments including creation of proposal documents and presentation decks, industry and competitor research, and authoring case studies. Business Development Proposal Managers are focused on the customer experience with Kenco, beginning with marketing and sales processes. A key function of this role is the continuous improvement of these processes and applicable collateral. The Business Development Manager supports the Director of Strategic Development in the execution of various strategic plan and project deliverables, including our annual Voice of the Customer process.

Atlanta, Georgia

Writer and content creator for RFPs, technical documents and supporting materials to mid-market omnichannel and eCommerce clients requiring technology, operations, customer contact, payments, tax and fraud and value- added serviceso 96% of submitted proposals transitioned to next decision cycleo 100% of assigned proposals on deadlineManaged additional junior analyst and outsourced contractor on teamActed as project manager for creating other corporate documentation, presentations and content, working with graphic designers, outsourced printers, sales staff, solutions consultants, architects, IT staff and other business analystsResearched, selected, constructed, and populated content in automated RFP content database management software, which spread throughout the company as the approved tool to use as a knowledge base for various departmentsQualified each year for bonus program and received "Excellence" and "Professionalism" ratings from internal company staff

Atlanta, Georgia

Founded independent sales and marketing consulting company/booking agency to supply clients with various business services such as writing services, sales initiatives, marketing materials, grant writing, image and branding consultation, administrative and accounting consulting, small business “start-up” consultation and event coordination.Marketed and booked corporate, religious, private and public events. Organized business bookkeeping, payroll, invoice and collections, physical layouts, process work flows and documentation to integrate new technology to maximize productivity for small to medium sized businesses who have limited resources. Efficiently utilizing outsourced resources to maximize budget and productivity.Worked with non-profit and private companies.Co-authored 2 books and acted as ghost writer for 12 additional books.